Guest Services - Full-time / Part-time

Guest Services & Ticketing Department:

Ticketing Clerk may be required to do one or all of the following tasks depending on the assigned job:

• High guest contact position
• Work on a computer based ticket system
• Must be comfortable handing money
• Responsible for guest admission and exit at Park main gates
• Serve as "Information Window" for all guests; internal and external
• Communicate and work with other departments effectively to ensure the best possible experience for our guests
• Handle clerical duties such as filing, answering phones, and filling out paperwork
• Learn operational standards for the Guest Services & Ticketing Department

Basic Qualifications:

Must be 15 years of age

Additional Qualifications:

• Must be able to work five (5) days per week throughout the summer season to include a rotation of mornings and evenings
• Must be friendly, upbeat, and work well with other employees and be able to interact with our guests
• Must have reliable transportation to and from work for your scheduled shifts
• Must be able to speak, write, and understand English
• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines. Please note some departments may be more stringent on the appearance guidelines due to business need.
• Must have the ability to safeguard confidential information

Working Conditions:

• Must be able to work flexible hours including days, evenings, weekends, and holidays
• Must be able to work in combination of indoor and outdoor weather conditions
• Physical requirements include finger dexterity, standing, sitting, walking, bending, reaching, and communicating.
• Hershey Entertainment and Resorts is an Equal Opportunity Employer