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Enrollment Eligibility Representative - Louisville, KY - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Louisville, KY Louisville, Kentucky |
About this job
Position Description:
If it sounds too good to be true, consider this: Through our family of businesses and a lot of
inspired individuals, we're building a high-performance structure that works better for more
people in more ways.
Primary Responsibilities:
- Researching errors by comparing enrollment error reports against system information.
- Sending correspondence to members to gather information or provide updates for corrections.
- Performing basic clerical functions with proficient PC skills
- Analytical and Researching techniques to trend or quantify projects
- Preparing, processing, and maintaining new member or group enrollments
- Responding to member eligibility or group questions & verify enrollment status
- Working with various types of member correspondence
- Reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes
- Inventory control of member and group transactions
Requirements
Requirements:
- High School Diploma or 10 years equivalent working experience
- 2+ years previous experience in COBRA administration.
- 1+
years of experience in an office setting environment using the telephone
and computer as the primary instruments to perform job duties - Authorization to work in the United States
- Strong computer skills, including working knowledge of MS Windows and strong mouse and keyboarding skills
Physical Requirements and Work Environment:
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
- Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityity
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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