Attendants and Managers

Looking for a fun job? Pump It Up of Schaumburg is the premier party place for kids. Our passion is entertaining kids. Our birthday parties are the best in the industry. They are 100% private - with play areas packed with gigantic inflatables, and party rooms where children are treated like royalty. We are now hiring part time Party Attendants and Managers. Must be able to work weekends. Please see below for job descriptions and fill out an application today!



Party Attendant
Essential Duties and Responsibilities:


Each of the following duties and responsibilities is an essential part of playing your role at Pump It Up:
* Presents the Safety Video before each party
* Ensures that each child entering the Arena is wearing socks
* Ensures that each person entering the Arena has a waiver signed
* Ensures the safest environment possible in the Arena
* Interacts with the party throughout the event
* Implements any and all procedures during an emergency
* Oversees, guides, and communicates with the Party Host about all Arena related activities
* Checks and cleans Arenas and all equipment
*Prepares the party room for each party including but not limited to: prepare a place setting for each guest, arranges pizza,cuts and serves cake,arrange presents and balloons and all other decorations according to host.
*Maintains flow and order in party room. Makes sure host is relaxed and satisfied.
*Reports all guest service issues to the shift supervisor.
-Performs other duties as needed


Shift Supervisor

The Shift Supervisor oversees all operational functions of the business while they are on duty. Supervisor leads, directs, and motivates all personnel and operates the facility according to the Pump It Up Principles.

-Oversees and guides all aspects of facility operations while on duty
-Oversees,guides,and advises the performance of all personnel while on duty
-Responds to and resolves guest issues in a professional and timely manner
-Utilizes PUMP UP Your Sales principles to sell parties,upgrades, and programs on the phone and during store tours
-Persistently follows up with inquires in a timely manner
-Ensures consistent execution of Pump It Up standards, including policies and procedures, by regularly monitoring operations and party activities
-Being accountable for all transactions performed at the front counter while on duty
-Organizing and directing guests as they arrive in the Lobby
-Ensuring each Hosts' belongings are stored and labeled for each party
-Ensuring that each person entering the Arena has a waiver signed
-Ensuring that each party starts and ends on time
-Completing the Receipt form and making sure it is presented to each Party Host at the end of the party
-Monitoring Arena supervision, including safety instruction, rule enforcement, and Super Star Service
-Monitoring Party Room setup,clean up, and Super Star Service
-Calling each Party Host at least 24 hours before the scheduled event to verify party options and guest count
-Ordering and verifying food on a daily basis for the next day's scheduled events
-Ensures that all opening and closing procedures are completed thoroughly and adequately
-Maintains a productive, positive, dynamic, engaging, and fun working environment while on duty
-Performs other duties as needed