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Hours Full-time, Part-time
Location Albuquerque, NM
Albuquerque, New Mexico

About this job

Energize your career with one of health care's fastest growing companies.  

You
dream of a great career with a great company where you can make an
impact and help people. We dream of giving you the opportunity to do
just this. And with the incredible growth of our business, it's a dream
that definitely can come true. Already one of the world's leading health
care companies, UnitedHealth Group is restlessly pursuing new ways to
operate our service centers, improve our service levels and help people
lead healthier lives. We live for the opportunity to make a difference
and right now, we are living it up.

Claims Representative Associate

In
this role, you'll be responsible for handling incoming medical claims
ensuring a high level of customer service and maximizing productivity.

And
whether you are like many of our new employees and this is your first
role as a Claims Representative Associate or if you come to us with
prior experience, we provide extensive training and a highly supportive
environment for all of our Claims team members.

Responsibilities:

  • Provide expertise or general claims support by
    reviewing, researching, investigating, negotiating, processing and
    adjusting claims
  • Analyze and identifies trends and provides reports as necessary
  • Constantly meet established productivity, schedule adherence, and quality standards

Requirements

Qualifications:

  • 1 year of experience in an office setting environment
    using the telephone and computer as the primary instruments to perform
    job duties
  • 1 year of healthcare claims experience preferred
  • An education level of at least a high school diploma or GED OR 10 years of equivalent working experience
  • Authorization to work in the United States
  • Available to work 40 hours per week within the operating hours of the site(6:00am to 5:00pm, Monday-Friday)
  • Familiarity with computer and Windows PC
    applications, which includes the ability to learn new and complex
    computer system applications
  • Ability to multi-task, this includes ability to
    understand multiple products and multiple levels of benefits within each
    product
  • Ability to remain focused and productive each day though tasks may be repetitive

Work Environment:

  • Extended periods of sitting at a computer and use of hands/fingers across keyboard or mouse
  • Office environment

There
are several steps in our hiring process - it's a thorough process
because we want to ensure the best job and culture fit for you and for
us. In today's ultra-competitive job market, the importance of putting
your best foot forward is more important than ever. And you can start by
completing all required sections of your application. (i.e. profile,
history, certifications and application/job questions). Once you submit
your resume, you'll receive an email with next steps. This may include a
link for an  on-line pre-screening test  that we ask you to complete as
part of our selection process.  You may also be asked to complete a
digital video interview, but we will offer full instructions and tips to
help you. After you have completed all of these steps, you can check on
the status of your application at any time, but you will also be
notified via e-mail.

Careers with UnitedHealthcare. Let's
talk about opportunity. Start with a Fortune 14 organization that's
serving more than 85 million people already and building the industry's
singular reputation for bold ideas and impeccable execution. Now, add
your energy, your passion for excellence, your near-obsession with
driving change for the better. Get the picture? UnitedHealthcare is
serving employers and individuals, states and communities, military
families and veterans where ever they're found across the globe. We
bring them the resources of an industry leader and a commitment to
improve their lives that's second to none. This is no small opportunity.
It's where you can do your life's best work.SM

 


Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, age, national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.


 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.


 


Keywords:
customer service representative, customer service, CSR, UnitedHealth
Group, call center, UnitedHealthcare, health care, office, phone
support, training class, claims