Customer Service Call Representative

Aerotek is looking for a Account Resolution Specialist II is responsible for contacting delinquent home lending (mortgage) customers to collect past due payments and recoverable amounts, encourage the customer to make timely payments, and identify potential opportunities for Loss Mitigation workouts in order to resolve the account's delinquency.

Business professional dress
*Large call center environment i.e. open cubicles

* 2 plus years of customer support, in an inbound call-center environment.
* Current, working knowledge of the Microsoft Office suite, including: Word, Excel, Access and PowerPoint.
** Available to work over-time as requested and required by business need and communicated by your manager.
* High school diploma or equivalent.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.