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Channel Manager Job - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Palisades Park, NJ Palisades Park, New Jersey |
About this job
Posting Job Title:Channel Manager
Requisition #: 163611BR
Posting Location: Palisades Park, NJ, US
Alternative Locations: United States - New York - Middletown, United States - New York - New York;;
Area of Interest:Sales
Position Type: Full Time
Posting Job Description
Time Warner Cable ' s East Region Commercial Services department currently seeks a Channel Manager for the New York City Region. Please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Purpose:
Position will be identify, recruit, and develop qualified channel partners that will generate revenue based on selling Time Warner Cable ' s Business Class products and services through an established and growing program. In addition, the channel manager ' s responsibilities include managing established Master Agent/Sub-Agent partners in the NYC Territory and develop strategic business plans to drive revenue through the partner channel.
Essential Duties and Responsibilities:
- Recruit, Enable, and retain our qualified channel partners.
- Create business plans as well as monthly/quarterly revenue targets with the Master Agents, and premier sub-agents.
- Provide a comprehensive on board training program to ensure our partners are certified to sell business class products.
- Develop communications plan with Master Agents & sub-agents to drive market awareness of business class services, new product announcements, marketing/sales incentives to drive revenue growth, & webinars for updating the agent community on company announcements/virtual training.
- Responsible for all sales support that includes: assisting partners to close business, single point of contact to engage sales engineering resources to close large complex single or multi-regional deals across our footprint, assist with paperwork to until agent is trained on processing orders, and handling pre-sales/post-sale escalations as necessary.
- Attend weekly strategy meetings with the partners to create accurate sales pipeline reports on all partner activity.
- Conduct monthly reviews with Channel Sr. Director to ensure partners are hitting established revenue targets. Identify any negative trends impacting sales and provide necessary problem/resolution to the partners.
- A thorough understanding of Voice (PRI, VOIP, SIP applications), Data (TDM, DS3, OCn, & multiple Ethernet services), equipment vendors (Nortel, Alcatel-Lucent, Cisco, etc.), managed services, private networks/MPLS and SaaS services is required.
- Create and maintain accurate account plans and reviews with senior level Time Warner Cable management (Corporate and Regional)on a monthly and quarterly basis
- Conduct customer presentations & generate pricing/proposals as required to support the Master Agents/Sub-Agents.
- Manages Administration by ensuring the following processes are being completed: SalesForce.com reports, Project Plans, Business Cases, Travel Forms, Etc.
- Key Stakeholder for receiving, responding, & answering RFP/RFI requests for our business partners.
- Provide support, mentoring, and leadership to sales team members.
- 100% of sales activity will be focused on acquisition of new revenue from our channel partners.
- Accountable for interfaces with Commercial Services Corp linkage related to evolution of Channel Partner strategy and single point of contact for the East Region providing input on model evolution nationally.
- Travel requirements are estimated at approximately 50%.
- Ability to work in a physical TWC office or remote office covering the East Regional territory.
Qualifications:
- Bachelors degree or equivalent work related experience required.
- A minimum of 8 years telecommunications sales and sales management experience working in a third party, reseller, or systems integrator channel required.
- Proven track record exceeding revenue quota targets selling and managing third party partners at a ILEC, CLEC, Cable Company, or a national systems integrator required.
Knowledge, Skills and Abilities:
- Must be able to attend on-site customer appointments on a weekly basis. These customer appointments are, and usually are, in multiple locations.
- Ability to write effective business plans on a quarterly basis (rolling 90 day business plans).
- Proficient in contract negotiations.
- Possess excellent verbal communication and presentation skills.
- Must be a self-starter and have experience working in a remote office environment.
Software
- Word, Excel, PowerPoint
Databases
- Proficient with database management; i.e., Siebel, Salesforce.com, or similar type CRM Tool, etc.
About Time Warner Cable:
Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas - New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com and www.twcmediasales.com.
We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area.
Time Warner Cable is an Equal Opportunity Employer M/F/D/V
FCC Unit_TWC: 8341
Controlling Establishment ID: 00085 - Palisades Park Roosevelt Pl
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 163611BR
Posting Location: Palisades Park, NJ, US
Alternative Locations: United States - New York - Middletown, United States - New York - New York;;
Area of Interest:Sales
Position Type: Full Time
Posting Job Description
Time Warner Cable ' s East Region Commercial Services department currently seeks a Channel Manager for the New York City Region. Please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Purpose:
Position will be identify, recruit, and develop qualified channel partners that will generate revenue based on selling Time Warner Cable ' s Business Class products and services through an established and growing program. In addition, the channel manager ' s responsibilities include managing established Master Agent/Sub-Agent partners in the NYC Territory and develop strategic business plans to drive revenue through the partner channel.
Essential Duties and Responsibilities:
- Recruit, Enable, and retain our qualified channel partners.
- Create business plans as well as monthly/quarterly revenue targets with the Master Agents, and premier sub-agents.
- Provide a comprehensive on board training program to ensure our partners are certified to sell business class products.
- Develop communications plan with Master Agents & sub-agents to drive market awareness of business class services, new product announcements, marketing/sales incentives to drive revenue growth, & webinars for updating the agent community on company announcements/virtual training.
- Responsible for all sales support that includes: assisting partners to close business, single point of contact to engage sales engineering resources to close large complex single or multi-regional deals across our footprint, assist with paperwork to until agent is trained on processing orders, and handling pre-sales/post-sale escalations as necessary.
- Attend weekly strategy meetings with the partners to create accurate sales pipeline reports on all partner activity.
- Conduct monthly reviews with Channel Sr. Director to ensure partners are hitting established revenue targets. Identify any negative trends impacting sales and provide necessary problem/resolution to the partners.
- A thorough understanding of Voice (PRI, VOIP, SIP applications), Data (TDM, DS3, OCn, & multiple Ethernet services), equipment vendors (Nortel, Alcatel-Lucent, Cisco, etc.), managed services, private networks/MPLS and SaaS services is required.
- Create and maintain accurate account plans and reviews with senior level Time Warner Cable management (Corporate and Regional)on a monthly and quarterly basis
- Conduct customer presentations & generate pricing/proposals as required to support the Master Agents/Sub-Agents.
- Manages Administration by ensuring the following processes are being completed: SalesForce.com reports, Project Plans, Business Cases, Travel Forms, Etc.
- Key Stakeholder for receiving, responding, & answering RFP/RFI requests for our business partners.
- Provide support, mentoring, and leadership to sales team members.
- 100% of sales activity will be focused on acquisition of new revenue from our channel partners.
- Accountable for interfaces with Commercial Services Corp linkage related to evolution of Channel Partner strategy and single point of contact for the East Region providing input on model evolution nationally.
- Travel requirements are estimated at approximately 50%.
- Ability to work in a physical TWC office or remote office covering the East Regional territory.
Qualifications:
- Bachelors degree or equivalent work related experience required.
- A minimum of 8 years telecommunications sales and sales management experience working in a third party, reseller, or systems integrator channel required.
- Proven track record exceeding revenue quota targets selling and managing third party partners at a ILEC, CLEC, Cable Company, or a national systems integrator required.
Knowledge, Skills and Abilities:
- Must be able to attend on-site customer appointments on a weekly basis. These customer appointments are, and usually are, in multiple locations.
- Ability to write effective business plans on a quarterly basis (rolling 90 day business plans).
- Proficient in contract negotiations.
- Possess excellent verbal communication and presentation skills.
- Must be a self-starter and have experience working in a remote office environment.
Software
- Word, Excel, PowerPoint
Databases
- Proficient with database management; i.e., Siebel, Salesforce.com, or similar type CRM Tool, etc.
About Time Warner Cable:
Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas - New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services. Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com and www.twcmediasales.com.
We are proud to offer a robust benefits package including medical, dental, vision, pension, a matched 401(k) plan, tuition reimbursement, and discounted services for employees who reside in a Time Warner Cable service area.
Time Warner Cable is an Equal Opportunity Employer M/F/D/V
FCC Unit_TWC: 8341
Controlling Establishment ID: 00085 - Palisades Park Roosevelt Pl
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
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