Product Director, Medicare Advocate4me - Golden Valley, MN - Full-time / Part-time

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.(sm)

Optum Product Development and Management groups are vital to our success and are leaders in driving the future growth of UnitedHealth Group. Success in these careers relies on many factors, your ability to deal with ambiguity, your ability to adapt and embrace change, and a long-term commitment to making health care better for everyone.

The Consumer Solutions Group within our Optum organization is seeking a strategic and action-oriented professional to help develop and manage the Medicare Advocate4me model for UnitedHealthcare Medicare and Retirement. This role's primary responsibilities are to lead the design and development for how Advocate4me how it is enhanced for Medicare and Stars. This person will also be responsible for defining and managing how this model is integrated with all other Medicare clinical programs and Stars infrastructure.  A successful candidate will have baseline knowledge of Medicare and Stars as well as product development and management experience.

Primary Responsibilities:

• Leads and supports the development and roll-out of Advocate4me for Medicare


• Collaborates with a cross-functional team including operations, technology, reporting and UHC customer service to define and develop the infrastructure to support the Medicare model


• Inform and define the most effective interventions to close Stars gaps in care for members calling in to Advocate4me


• Define the appropriate connection points and integration with existing Stars and clinical programs. These programs include Case and Disease Management, Diabetes Healthcare Navigator as well as Practice Based Support


• Maintains and develops robust product measurement plans and value reporting


• Partners with the Advocacy Product Team and UnitedHealthcare Medicare &  Retirement key stakeholders to ensure program satisfaction and value demonstration


• Supports development of technology solutions to support program execution and growth by articulating business requirements


• Serves as product SME to team and other constituents and demonstrates ability to articulate the product value proposition


• Leads and participates in product solutioning to meet non-standard client needs, ensuring any customization is scalable and drives value


• Ensure all Stars product development is aligned with broader product development and Stars strategies and communicated to the affected constituents


• Develop and maintain a value model to demonstrate how the program impacts Stars, Risk Adjustment as well as Medical Expense savings


• Develop technology solutions in partnership with Capabilities colleagues to drive efficiencies in service delivery and enhanced program reporting and scalability, serving as steward of associated capital funding


• Review product performance against expectations and influence changes to product portfolio to improve competitive position and optimal product performance


• Maintain current knowledge of competitive organizations and product offerings

Required Qualifications:

• Undergraduate degree or equivalent experience


• Experience working in a matrix organization


• Self-motivated with proven ability to manage multiple projects, prioritize deliverables, and meet deadlines


• Proven organizational skills with ability to be flexible and work with ambiguity


• Excellent verbal communication and presentation skills


• Excellent written communication and attention to detail


• Proficiency in Microsoft Office: Word, PowerPoint, Excel

Preferred Qualifications:

• 5+ years health care industry background

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: product, product management, product manager, Golden Valley, MN, Minnesota