Sales Trainer/Facilitator

Over the past 30 years, DISH has built a talented group of leaders and support teams at its corporate headquarters in Englewood, Colorado. As the company continues to develop, offering new products and services to an increasing customer base, it looks to recruit outstanding candidates capable to turning ideas and strategies into world-class results.

A successful Master Trainer will have the following: 

• Bachelor's degree from four-year college or university or two year of related experience; and one year of related experience and/or training; or equivalent combination of education and experience.
• Ability to effectively interact with all levels of organizational staff.
• Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills.
• Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment.

Trainers develop, plan, coordinate, and deliver training and development programs designed to meet organizational needs for staff level employees. He/She is accountable for the progression of the staff in meeting and exceeding customer expectations and workmanship.

Primary responsibilities fall into the following categories: 

• Participates in needs analyses studies to assist Training Managers on the training needs within organization.
• Partners with management to identify specific work situations and skills requiring employee improvement, such as, better understanding of policies, procedures, regulations, technologies and human relations.
• Formulates teaching outline and determines instructional methods such as individual education, group instruction, lectures, demonstrations, conferences, meetings, and workshops.
• Executes testing and evaluation procedures to be used at completion of courses. Conducts training sessions covering specified areas such as, on-the-job training, use of computers and software, customer service, sales techniques, health and safety practices, public relations, refresher training, promotional development, upgrading, and leadership development.
• Tests trainees to measure progress and to evaluate effectiveness of education program(s).