Retail Lead Loss Prevention/Security, Full Time: Garland, TX - Macy's Firewheel Town Center

Overview:

TheLead LP Detective's primary responsibility is to train, educate, and supervisestaff in detecting and preventing theft of company property. Train and coach LP staff onapprehension. Support store's efforts inproviding the best customer service within a controlled environment so as toensure maximum sales at the highest profit rate attainable. Performs otherduties as assigned.

The summary below may not include all the essentialfunctions and qualifications for this position. For more information, weencourage you to review the complete job description by clicking .

Essential Functions:

• Participate ininitial orientation and on-going training including the computer, surveillance,and alarm systems
• Be an expert ofand maintain strict compliance with the law and company policies concerningapprehensions, searches and seizures, and the preservation of evidence
• Develop andmaintain relationship with local law enforcement to facilitate maximumcoordination for potential criminal cases
• Testify in courtconcerning any case, criminal or civil, wherein the company is a party ofinterest to which the LP Store Detective is summoned
• Responds to alarmconditions at assigned store
• Regular,dependable attendance and punctuality

Qualifications:

Education/
Experience:
High School Diploma or equivalent. Some college is desirable. Two to three years loss prevention experience or training. Completion of Store Agent Training program required upon assignment to position. Additional Store Agent Training is required for this level.

Communication Skills:
Effective written and verbal skills, ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals. Excellent written and verbal communication skills.

Mathematical Skills:
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator.

Other skills:
Must be able to operate cameras and other surveillance equipment. Ability to think and act clearly in possible stressful and hostile situations. Ability to collaborate and function as a member of a team. Must possess a strong sense of urgency. Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.


This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal
Opportunity Employer, committed to a diverse and inclusive work environment.