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Support Specialist - Las Vegas, NV
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Las Vegas, NV Las Vegas, Nevada |
About this job
Position Description:
We're changing the way Healthcare works
for the better. That means consulting with our Members, partnering with
our Physicians, and delivering drugs in the most efficient and
effective way. Join us and start doing your life's best work.SM
for the better. That means consulting with our Members, partnering with
our Physicians, and delivering drugs in the most efficient and
effective way. Join us and start doing your life's best work.SM
This position is for Claims Support
Services. Under direct supervision, performs routine but varied Clerical
duties in accordance with standard procedures.
Services. Under direct supervision, performs routine but varied Clerical
duties in accordance with standard procedures.
Primary Responsibilities:
- May perform one or more of the following
duties: photocopying, scanning, compiling records, filing, tabulating,
posting information/data entry, phone reception, and mail distribution. - Apply a basic knowledge of department
policies and procedures, and utilizes a general understanding of other
departments' functions. - Maintain records, prepare forms, and verify information.
- Resolve routine questions and problems, and refer more complex issues to higher levels, as appropriate.
Requirements
Required Qualifications:
- High School Diploma/GED.
- Basic (or higher) level of knowledge of Office machines and their uses (e.g., copiers, scanners, fax, sorters, etc.).
- Basic (or higher) level of Computer, Typing and 10-Key skills.
- 1+ year of general Office and/or Clerical experience, plus some Customer Service experience is helpful.
Preferred Qualification:
- Medical Office experience is preferred.
Skills/Abilities:
- Good verbal and written Communication skills.
- Good Organizational skills.
Work Environment:
- Service Center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.