Medical Call Center Rep

Candidate will be providing a high level of patient/customer service and a high quality of patient care. Patient handling includes scheduling, rescheduling, cancelling patients' appointments, and preregistering new patients. Answer patient inquiries and relay pertinent information to the staff/physicians in compliance with the internal booking guidelines.

QUALIFICATIONS:

Candidates must be flexible to work any shift after training. Business hours are: 8 AM to 9 PM, 7 days a week. Shifts will vary. FLEXIBILITY IS A MUST. 17 Paid Time Off days, but office is open 365 days/7 days a week.

-Must have great judgement skills.

-Must have good job tenure at previous positions

-Must be able to pass drug and background upon job offer

-Must be passionate about helping others and customer service.

-They are often handling emergency situations and should respond with sound decision making skillls to all calls.

-Must have the ability to deal with rude or impatient customers

-They are also speaking with doctors, physyican offices and other medical professionals. Candidates are handling patient emergencies and sound decion making skills are critical.

Other notes: Candidates have many opportunities for growth. After one year of tenure, they are eligible to apply and qualify for other departments/positions such as billing, medical records, training, quality, assistant manager and a universal rep. Candidates will have 80 to 100 calls per day and most of the calls are emergency situations. Associates must have the ability to speak with angry, inpatient, rude or even disprectful patents on the phone. Associates who are passionate about serving others do very well in this job.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.