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Hours Full-time, Part-time
Location Lowell, MA
Lowell, Massachusetts

About this job

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Responsible for sales to new and current customers in the MetroPCS Company-owned retail stores. Customer Service

* Greets customers in a timely and positive manner to create a positive sales/buying experience for the customer
* Identifies the customer's needs and provide information related to MetroPCS products and services
* Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders
* Is a knowledgeable expert to the customer
* Maintains files of existing and potential customers
* Performs sales tracking and related reporting Store Processes & Procedures
* Reads and understands all current and new company policies and procedures and market specific objectives as applicable
* Ensures work schedules are followed Merchandising
* Maintains floor stocking levels, displays and help ensure that the store is clean and presentable to customers

* High School or GED equivalent
* 1 year retail sales or customer service experience; experience in the wireless telecommunications industry is preferred
* Must be proficient in computer skills, POS systems, spreadsheets, word processing
* Must be available to work typical retail hours, including weekends and holidays