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About this job

Liquor Store Associate

Job Overview

The liquor store associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions and a friendly atmosphere.

Primary Responsibilities

·          Provide continuous attention to customer needs; greet, assist and thank customers

            in a prompt, courteous and friendly manner.

·          Observe customers and check identification for proof-of-age; deny sale of alcohol or

            tobacco to underage or intoxicated customers.

·          Offer product suggestions when appropriate.

·          Stock and rotate department products to ensure freshness and date control; restock

            and use supply items efficiently to eliminate waste and to maintain the lowest supply

            cost.

·          Operate department equipment and tools.

·          Keep work area clean, orderly and free from safety hazards; report faulty equipment

            and hazards to management.

·          Notify management of team member theft, customer shoplifting, unauthorized mark-

            downs, property defacement or any action that is illegal and/or against company

            policy.

·          Perform other job-related duties as assigned.

Critical Competencies and Skills

People

Merchant and Brand

Business and Results

·          Builds Trusting &

            Loyal Relationships

·          Contributes to Team

            Success

·          Communicates with

            Impact & Candor

·          Respects Individual

            Differences

·          Earns Customer

            Loyalty

·          Adapts to Change

·          Manages Work

·          Upholds Safety &

            Standards

·          Clarifies & Achieves

            Results

·          Gains & Applies

            Knowledge or Skill

·          Displays Business &

            Functional

            Knowledge

Minimum Qualifications

·          Must be 21 years of age.

·          Compliance with all company policies and procedures.

·          Ability to read, write and speak English proficiently.

·          Ability to understand and follow English instructions.

·          Authorization to work in the United States or the ability to obtain the same.

·          Successful completion of pre-employment drug testing and background check.

Preferred Qualifications

·          High standard of integrity and reliability.


 

Environment and Physical Demands

 

Physical Requirements

Never                (N)        0%

Occasionally     (O)        1-33%

Frequently         (F)        34-66%

Continuously     (C)        67-100%

 

Task

Frequency

Additional Details (as necessary)

1. Standing

C

Surface Type(s):  Tile, concrete

2. Walking

C

Surface Type(s):  Tile, concrete

3. Sitting

O

 

4. Carrying

F

Up to 100 Lbs.

5. Pushing

F

Up to 100 Lbs.

6. Lifting

F

Up to 100 Lbs.

7. Pulling

F

Up to 150 Lbs.

8. Climbing

O

Height:  10 Ft.

9. Balancing

O

 

10. Stooping

O

 

11. Kneeling

O

 

12. Crouching

O

 

13. Handling

C

 

14. Fingering

C

 

15. Feeling

C

 

16. Crawling

O

 

17. Reaching

O

Level:  Waist/overhead, etc

18. Talking

C

 

19. Seeing

C

 

20. Hearing

C

 

21. Smelling

C

 

22. Repetitive movement

C

Of both hands and feet

 

Job location

Retail Grocery Location

 

Working Conditions

X

Inside

X

Outside

X

Cold

X

Heat

X

Wet/Humid

 

Safety Risk Factors:

Never                (N)        0%

Occasionally     (O)        1-33%

Frequently         (F)        34-66%

Continuously     (C)        67-100%

 

Risk Factor

Frequency

1. Loud Noise

O

2. Twisting of back and Neck

F

3. Slippery floor surface

F

4. Cluttered floor surface

O

5. Hazardous Equipment

F

6. Contact with sharp objects

F

7. Contact with Skin Irritants

O

8. Toxic Exposure (see MSDS)

O

9. Nuisance dust, fumes, sprays

O

10. Hazardous cleaning solutions

O

 

Schedules:

X

Varied

 

Day

 

Evenings

 

Weekends

 

Holidays

 

Machines, Tools, Equipment, etc

Computer, cash register, adding machine, pen-pencil, MSI ordering system, pallet jacks, unicarts, unilift, four-wheel trucks, skids, pallets, double deckers, conveyors, conveyor stands, pricing gun, case cutter, compactor, baler and cleaning supplies and equipment.