Supervisor Licensing and Commissions - Green Bay, WI - Full-time / Part-time

Position Description:

Great sales are the result of strong purpose, conviction and pride - pride in your ability and your product. UnitedHealth Group offers a portfolio of products that are greatly improving the life of others. Bring along your passion and do your life's best work.

This position supervises a team of individuals who provide
sales support and administrative services to non-employee sales producers such
as broker agents, field marketing organizations, and independent contract
agents. Ensures proper completion of contracts, marketing agreements, and
documentation to support sales targets. May administer programs and monitoring
to ensure compliance with external agent credentialing and training
requirements. Acts as internal liaison and customer service resource for
external producers relative to enrollment and policy questions, systems issues,
and coordination of materials fulfillment. As one aspect of broader support
role, may manage administrative aspects of commission payments such as routine
tracking, reporting, and troubleshooting issues relative to missing or disputed
payments.

Primary Responsibilities:

• Supervising direct reports
• Evaluating performance of direct reports monthly and
  annually
• Managing daily workflow (staffing needs, assign employees to
  daily duties, etc.)
• Tracking production and time service including weekly and
  monthly reports.
• Handling processing questions or issues from direct reports
  and internal customers
• Handling producer complaints
• Reviewing producer background to approve/decline
  applications
• Researching and working with Business Team on system and
  procedural issues and corrections
• Assisting with auditing of correspondence and system
  functions as needed
• Assisting with additional duties as needed
• Maintaining accuracy of producer information and commission
  records and payments
• Ensuring processes and procedures meet state guidelines
• Overtime is expected, as needed, based on the business needs
• Assist with projects as assigned

Soft Skills:

• Excellent verbal and written communication skills diploma
• Ability to multi-task and prioritize
• Able to work independently
• Analytical with strong decision making skills

Requirements:

• HS Diploma or GED
• 2+ years of experience in a management or lead role is
  required
• Intermediate proficiency with MS Excel
• Basic proficiency with MS Word and Outlook
• Intermediate proficiency with computer and Windows PC
  applications, which includes the ability to learn new and complex computer
  system applications

 

Preferred experience:

• Health insurance industry experience
• 2-year or 4-year degree
• Licensing and Commissions experience

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

　

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.