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in Albany, NY

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Hours Full-time
Location Albany, NY
Albany, New York

About this job

Posting Job Title:Inbound Sales Representative
Requisition #: 163015BR
Posting Location: Albany, NY, US
Area of Interest:Customer Service/Member Services
Position Type: Full Time

Posting Job Description

You ' re a great listener, an effective communicator, and you have a genuine kindness that makes customers feel valued. That kind of patient attentiveness will help you make the sale, increase business, and build a rewarding career here at Time Warner Cable in our Albany Sales Center.

In this consultative role with our inbound phone center team you ' ll speak with residential customers, assess their needs, and convey the full range of Time Warner Cable Services (high speed data, digital telephone, cable television, wireless, and bundles.)You ' ll discuss current marketing options, guide customers to a confident choice, and achieve personal/company revenue targets. No cold calling involved!

Candidates must be focused, quick learners, and easy conversationalists, with a noticeable passion for customer care. Must understand performance based compensation structures, be able to learn/execute sales technique and handle conflict, and have some related sales, marketing or customer service experience. If you meet these qualifications, and are willing to work in a fast- paced setting on a flexible schedule, you can do very well here.

Time Warner Cable believes that by providing our employees with rich and flexible benefits, we can help them take care of the people who matter most - at work and at home. You can look forward to a total compensation package, thorough training and support, generous benefits including discount pricing on our residential products, and more.

To learn more about this position copy/paste the below link to your browser and view the video from our Albany employees:

http://www.youtube.com/watch?v=nMzpMPUgeCE

- Must be flexible to work between 8:00 a.m. and 10:00 p.m., including weekends and holidays.

- Minimum of one year sales experience required with a proven ability to sell.

- Previous cable industry and/or call center experience, preferred.

FCC Unit_TWC: 0756
Controlling Establishment ID: 00828 - Albany New Karner Rd

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status

TWCMSA190