Data Entry Clerk - National Group Sales - Full-time

MAJOR FUNCTION:
The Data Entry Clerk provides all National Group Sales Associates with support in the sorting, routing and entering of group/extended stay/business transient lead information. In addition, the Data Entry Clerk also provides support in inputting response data based on the customer/account needs.

The hours for this position are Monday-Friday, 10:30am-7pm.

MAJOR RESPONSIBILITIES:
Sorts, routes and enter incoming group/extended stay/business travel center leads.
Identify potential Marriott properties based on customer needs and objectives.
Send outgoing faxes and emails to communicate with hotels and customers regarding questions and lead status as needed.
Enter and update SFA with any information related to pending RFPs.
Distribute leads as needed.
Enter weekly and period data production into reports for NGS Sales Leaders.
Assist as needed on NGS program administration such as faxing, call backs, sorting, and data base work.
Act as a support team for all internal disciplines as needed based on workload.

JOB SKILLS/COMPETENCIES:
Microsoft Office, SFA, Outlook, MARSHA, etc.
General business equipment, including but not limited to fax machine, ten key, copy machine.
Strong typing skills, able to work effectively in fast paced environment.
Product knowledge of hotels both domestic and international.
Ability to multi-task, strong time management and organizational skills.
Ability to work independently, requires minimal supervision.
Communications
- Uses active listening to ensure effective interactions with others.
- Tailors message to appropriate audience.
- Provides effective written communication - both formally and informally.

PREVIOUS POSITION EXPERIENCE:
Sales Assistant - MHRS, RHRS, Courtyard
Similar experience in external environment

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Associate is regularly required to sit
Associate is occasionally required to stand and walk
Associate must occasionally lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision and peripheral vision
Specific hearing abilities required by this include ability to hear phone conversations clearly


The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of required responsibilities, duties and skills of personnel so assigned.


**OMARC and/or WWR associates must transfer to the NGS unit located within the building.**

Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World at Marriott.



Job Summary

Enter and locate work-related information using computers and/or point of sale systems. Transmit information or documents using a computer. Read and visually verify information in a variety of formats (e.g., small print). Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Verify information in documents or on computer screens, including text, printed forms, and lists for accuracy and completeness. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Stand, sit, or walk for an extended period of time or for an entire work shift.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.