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in Pasadena, CA

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Hours Full-time, Part-time, Summer
Location 3545 E. Foothill Blvd.
Pasadena, California

About this job

AMF's "300"
Like Your Favorite Nightclub, But With Rental Shoes.

Live the 300 Experience, 352 Days A Year (Minus Days Off and Vacation Time):

Being a guest here is only half the fun. Our associates get a full-time 300 experience. We are currently hiring for...

EVENT HOST

SUMMARY: The Events Host is responsible for ensuring that all events clients are extremely satisfied throughout their party, constantly exceeding guest expectations by proactively anticipating their needs, beginning with the set up process prior to the event. Events Host are also responsible for identifying and selling, food, beverage, and experience extension opportunities to be added onto events. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following. 

  • Gathering all essential event and staffing information prior to event start
  • Communicating with managers, chefs, and service staff about event timing and any special requests
  • Oversee the setup of all tables/areas and supplies
  • Create a personal connection with the event contact while ensuring that all of his/her guest needs are exceeded
  • Oversee service of food and beverage
  • Assist with programming names, explaining safety precautions, and any other bowling related functions
  • Suggestively sell “extensions” to the pre ordered event party food, beverage, and/or experience package
  • Ensure the ending of the event is a pleasant experience
  • Maintain and clean and organized work area
  • Ensure guests leave eager to return always extending a friendly farewell
  • Must become certified in the AMF specified alcohol service program within 14 days of employment and the AMF specified food safety program within 30 days of employment.
  • Ability to work varying shifts, weekends and holidays, as well as, extended workdays to support business needs.
  • Other duties may be assigned.

QUALIFICATIONS: The Event Host must meet and exceed customer expectations, provide the highest quality of services to guests and vendors, and be able to communicate effectively verbally with customers, co-workers and supervisors. Must be detailed-oriented and have the ability to multi-task. Event Hosts must have the ability to work well in a team environment and function in a fast-paced environment, under short-time constraints and within established deadlines.

EDUCATION AND/OR EXPERIENCE: Two to three years related experience; or equivalent combination of education and experience.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds, 100 pounds with help and/or assistance.

WORK ENVIRONMENT: While performing the duties of this job, the employee regularly works in a bowling center environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Job Benefits

As a committed equal opportunity employer who strictly maintains a drug free workplace, AMF conducts pre-employment criminal, drug, social security and credit screening.  AMF offers a very competitive wage and an attractive benefits package including a limited medical/dental plan, a 401K and a tuition reimbursement plan.  We are committed to growing our business while helping our employees to grow both personally and financially.