Retail Store Manager - North Lakeland, FL

Job Description

Are you looking for an opportunity to take your management career to the next level by managing a successful retail store sales team? Then this is the opportunity for you! PPG, the world’s leading coatings and specialty Products Company, is looking for a Retail Store Manager to join our PPG Architectural Coatings retail management team.

In this management role, you will lead and develop the store team ensuring that an exceptional level of customer service is provided to our customers. As part of a fast-paced, dynamic retail management team, you will focus on ensuring prompt and accurate delivery, efficient quote handling, and complaint management. If you are looking for an opportunity where you’ll work for the world’s leading coating company while adding excitement to your career, then we want to talk to you!

Job Responsibilities

A Store Manager is responsible for the direction, coordination, and evaluation of operations for one of our company owned stores. He/She carries out managerial responsibilities at an assigned store location in accordance with company policies and applicable laws. Manages sales and profits within the store and implements strategies designed to increase market share. He /she will promote store's teams to use a value-added selling approach to develop and grow customer relationships, promote sales and identify customer's wants and needs. The Store Manager will ensure an exceptional level of customer service with regard to delivery, quote handling, and complaint management.

Key Accountabilities

• Achieve sales and profit plan by controlling expenses, working capital, inventory, shrinkage and growing Be focused on customer service by ensuring that high service standards are maintained and customer issues are quickly and efficiently resolved.
• Achieve and maintain a high level of associate engagement through effective leadership.
• Maintain an understanding of local market, operations based selling and customer base.
• Recruit, train, direct, motivate, discipline and resolve associate issues.
• Ensures that the appearance of the store's exterior and interior, including merchandizing displays, are maintained to required standards. Responsible for calling on prospective customers to promote sales and open new accounts.
• Execute sales initiatives, and implement sales plans designed to grow volume and market share by understand the differences between their customers.
• Able to effectively resolve customer complaints and/or product failures by viewing each customer as an individual and involving necessary support to achieve superior customer service.
• Supports sales team and meets with key customers to build and maintain relationships fostered through a clear understanding of customer base and specific communication.
• Continuously develops relationships within Corporate departments for continuous process and inventory improvement.

Qualifications

• Candidates must be high energy, able to work in a fast-paced environment and able to learn quickly.
• Must have a customer-centric attitude, and enjoy interacting with different types of people and personalities.
• Must have 3-5 years retail sales experience, with management experience.
• Demonstrated leadership and customer service skills.
• Ability to work flexible shifts and hours, which may include early evenings and some weekend hours.
• Good verbal and written communication skills.
• Must possess a valid Driver's License.
• Ability to lift up to 70 pounds infrequently and 20-40 pounds routinely.
• High School Diploma or GED required.
• Candidates proficient in both English and Spanish are encouraged to apply.

Company Overview

Within our Architectural Coatings business, we produce paints, stains, and specialty coatings under the PPG Pittsburgh® Paints, PPG Olympic® Paints and Stains, and PPG Porter® Paints brands, and service the North American coatings industry across three channels.
PPG has recently completed the acquisition of the AkzoNobel North American Architectural Coatings business. This acquisition provides our newly combined Trade organization a tremendous platform for profitable growth. This acquisition enables us to now operate in 800 retail stores, sell through over 4,000 dealer stores and supply product to large home improvement retailers, such as Lowe's and Home Depot. This acquisition also brings a portfolio of well established brands to PPG such as Glidden, Glidden Professional, Ralph Lauren Paint, Devoe Coatings and Martha Stewart Living paints; Flood, Sikkens and Synteko woodcare products; plus Liquid Nails adhesives and caulks.

Benefits

All of our employees enjoy a competitive salary, benefits package and career development opportunities.
In addition to significant career growth opportunities, full-time employees enjoy a competitive salary, commission plan, 401k, life, health, dental and vision insurance.

We would like to thank candidates who submit their interest for this position. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted.

PPG Industries, Inc. offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. PPG is an Equal Opportunity Employer.