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Hours Full-time, Part-time
Location Clearwater, FL
Clearwater, Florida

About this job

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Responsible for the overall management of the retail store including sales, customer service, staffing & scheduling, inventory and cash management, merchandising, and maintenance of the store. This position is also responsible for the administrative & logistics functions of setting up customers to receive service from MetroPCS. * Lead team members to ensure store meets quota on a monthly basis
* Recruit, interview, hire, and train qualified sales associates based on the day-to-day needs of the business
* Satisfy coverage requirements by preparing, delivering, and implementing staffing schedules in a timely manner that meet business traffic needs and to budget
* Provide coordination, measuring and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment
* Ensure that all opening and closing procedures are followed
* Ensure the integrity of inventory and cash in the store environment at all times
* Complete sales tracking and related reports
* Ensure store is clean, all equipment is properly maintained and in good working order, and that selling systems and supplies are appropriately stocked and provisioned
* Manage all customer-related activities to ensure a high level of customer service in the store environment
* Implement new store programs and be proactive in creating new sales initiatives
* Ensure that all company policies are followed as well as any market specific objectives
* Assist with managing outside sales & marketing activities as needed
* Assist area manager in handling employee disciplinary issues
* Identify & communicate activities within the community served by the store to increase brand awareness and sales
* Ensure all company communications are disseminated to store staff

* High school or GED equivalent; College degree preferred
* 5 years retail sales experience, preferably in the wireless telecommunications industry; prior retail management experience preferred