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Service Coordinator - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Springfield, TN Springfield, Tennessee |
About this job
Home Instead Senior Care is looking for a caring and compassionate individual to become a part of our team and join our mission of enhancing the lives of aging adults throughout our community. Home Instead Senior Care provides a variety of non-medical services that allow seniors to remain in their home and meet the challenges of aging with dignity, care and compassion.
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. You will be working closely with clients and CAREGivers on a daily basis while communicating with CAREGivers and Staff in person, by telephone, by text and email. This person must be able to multi-task throughout the day and must possess high level computer skills.
Responsibilities:
Qualifications
The Service Coordinator is expected to perform a variety of duties in the coordination of scheduling service for clients. The Service Coordinator is responsible for scheduling clients and CAREGiversSM in order to provide the highest quality service to clients with emphasis on creating extraordinary relationships. You will be working closely with clients and CAREGivers on a daily basis while communicating with CAREGivers and Staff in person, by telephone, by text and email. This person must be able to multi-task throughout the day and must possess high level computer skills.
Responsibilities:
- Coordinate CAREGiver schedules on a daily basis with an emphasis on creating high quality matches/extraordinary relationships.
- Monitor, mediate, and log both client and CAREGiver activity and follow up on CAREGiver assignments and client service
- Coordinate and maintain monthly client schedules in the software system.
- Demonstrate open and effective communication with the franchise owner, colleagues, CAREGivers and clients.
Qualifications
- Degree not required, experience in the field is of most importance
- Prior experience in scheduling
- Effective written and verbal communication
- Ability to operate a computer with efficiency
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