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in Albany, NY

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Hours Full-time, Part-time
Location Albany, NY
Albany, New York

About this job

Golf Galaxy® is a first-of-its-kind interactive golf store, combining great selection and pricing with pro shop service. Our 16,000 to 18,000 square foot stores boast one of the most comprehensive collections of golf equipment, apparel, accessories and novelties ever assembled under one roof, as well as a host of interactive features. The store concept also features a complete offering of services including, PGA/LPGA Professional instruction, a club-trade in and Pre-Owned club programs, free custom club fitting and full service club repair. It's something you gotta see to believe, so come on in.



As a Golf Galaxy® Players Assistant – Customer Service Associate you will maintain customer service standards, generate sales; assist with merchandising, signing, pricing, inventory, and housekeeping.

Essential functions of this position include:
  • Provides outstanding service by greeting and acknowledging every customer, maintaining sales standards, and maintaining solid product knowledge
  • Finalizes customer purchases by ringing up sales
  • Processes customer returns and exchanges in a prompt and efficient manner
  • Accurately and efficiently completes all register transactions and maintains proper cash and media accountabilities at Point of Sale (POS) registers
  • Answers telephone in a professional manner; directs call to proper department, or takes message and delivers to appropriate person
  • As directed, assists in processing and replenishing merchandise on the sales floor by participating in receiving, tagging, and monitoring sales floor stock
  • Adheres to Company approved loss prevention programs to minimize inventory shrinkage and to support and grow the sales/profitability of the store; for example, checks bags and boxes of items for purchase by customer to ensure accuracy and quantities of items sold


Success Profile
  • Prior experience with a customer service focus, preferably in a retail organization (golf-related a plus)
  • Service and sales oriented with high motivation
  • Excellent communication and interpersonal skills
  • Available to work varied hours/days, as business needs dictate


Bring your passion for golf to Golf Galaxy and enjoy:

· Competitive Pay

· Flexible Schedules

· Associate Discount

o Does not apply to seasonal/temporary positions

For complete details on our benefits offerings, please visit the “ About Us/Rewards & Benefits Section ” of our career site.

Interviews by appointment only.

DICK'S Sporting Goods, Inc., a Fortune 500 American corporation, is an authentic full-line sports and fitness specialty omni-channel retailer offering a broad assortment of high quality, competitively-priced brand name sporting goods equipment, apparel and footwear in a specialty store environment. The Company also owns and operates Field & Stream Stores, True Runner, and Golf Galaxy, LLC, a golf specialty retailer. The Company has eCommerce websites and catalog operations for both DICK'S Sporting Goods and Golf Galaxy. The Company’s headquarters is located in Coraopolis, Pennsylvania. For additional information, visit our Investor Relations page.

We are an Equal Opportunity Employer.