Retail Manager - Golf Galaxy - Softlines/Apparel/Footwear

With stores across the country, each averaging 15,000-square feet in size, Golf Galaxy is serving an ever-growing golf market and continues to meet the increasing demand. Recent statistics from the National Golf Foundation indicate there are currently an estimated 26.2 million golfers in the United States who spend approximately $24.3 billion on golf equipment and fees annually.

As a division of DICK's Sporting Goods, INC; Golf Galaxy is an innovative, state-of-the-art, interactive golf retailer. The stores boast comprehensive collections of golf equipment, apparel, accessories, and novelties for all ages and skill levels, as well as a host of interactive features. At Golf Galaxy, it’s All Golf, All the Time.

Softlines Responsibilities

· Scope of responsibility: Softlines Departments (Apparel and Footwear) .

· Responsible for the implementation of merchandise presentation standards, signage in the Softlines Departments to meet company standards and to maximize profit.

· Assists in training Softlines associates in company procedures and programs, including new hire and ongoing merchandising and product/technical training.

· Communicates all company information to Softlines associates regarding special promotions and company programs.

· Works with the General Sales Manager to analyze sales reports and data to understand Softlines merchandise needs and opportunities and communicates these needs through the company-directed programs.

Operations

· Responsible for registers, cash office and front end operations.

· Responsible for processing and pricing of the trade in/used club business.

· Responsible for ensuring cleanliness standards in their area of responsibility as well as throughout the store.



Sales Manager on Duty

· Performs the Sales Manager on Duty (SMOD) responsibilities, ensuring that customers are greeted and acknowledged; offers customers assistance as needed or requested. Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact.

· Assists the store management team in achieving a shrink level equal to, or less than, the goal set by the Corporate Loss Prevention Department by maintaining company loss prevention standards and controls.

• Assists the store management team with general supervision in the store in accordance with company policies and procedures including opening and closing the store and coverage as assigned.

WISE

· Is WISE certified (via the Learn Center); actively promotes and exhibits expertise in WISE selling techniques and supports and executes WISE mentoring initiatives and programs.

Administrative

· Takes an active role in helping to ensure that the store meets its P&L objectives for sales, margin, inventory, payroll, and other controllable expenses such as supplies and operating costs.

· In conjunction with the Hardlines Manager, completes schedules to ensure proper coverage and monitors payroll daily to ensure that the payroll plan is met.

· Participates in recruiting, interviewing, selecting, training, guiding, leading and evaluating Softlines hourly associates.

· Partners with the General Sales Manager to issue appropriate counseling and disciplinary action to those associates who fail to meet or achieve company policies, procedures, and performance standards.

· Helps to ensure compliance with all company guidelines involved with safety, loss prevention, and cash handling procedures.

· Shops the competition to competitively position the store.

· Maintains a thorough knowledge of products, services, merchandise promotions, and advertising.

· Maintains confidentiality of all proprietary company information.

· Monitors store email and TEAM communications and takes action on directives and projects as needed.

Other

· Complies with all federal, state, and local regulations regarding store operations.

• Any other tasks as assigned by management.

Competencies

· Customer focus

· Action oriented

· Develops self/others

· Priority setting

· Interpersonal savvy

· Composure

· Business acumen

Education and Experience

· Retail experience (golf not necessary)

· 2-3 years supervision of people

· Experience holding people accountable

· Preferred: Avid golfer

2-year degree

Softlines experience

In addition to competitive pay, Golf Galaxy offers a wide array of employee benefits to employees including great Medical and Dental benefits, a 401(k) with company match, and paid vacation for salaried associates. Employees are encourgaged to use the employee discount in order to stay on top of their game with the latest merchandise.

Golf Galaxy® is a golf specialty retail store owned and operated by DICK'S Sporting Goods , Inc., Pittsburgh, PA, an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment, apparel, and footwear in a specialty store environment

Keywords: retail, manager, store management, golf, golf galaxy, golfing, apparel, golf equipment