Supervisor Clinical Operations - Ladera Ranch, CA - Full-time / Part-time

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.

Centers for Family Medicine and Premier Physicians Medical Group serve the communities within Orange and southern Los Angeles counties. The combined medical group is composed of 15 practices with more than 90 physicians and mid-level providers. From pediatric and adolescent medicine, to adult and senior care, Centers for Family Medicine & Premier Physicians strive to provide a higher level of service through our unique, patient-driven model.

As a part of our continued growth, we are searching a Clinical Operations Supervisor to join our team.

The Clinical Operations Supervisor will be responsible for clinic operations including staff and medical oversight to include triaging patients, providing support to Medical Assistants and Providers as well as HR and administrative responsibilities.

Primary Responsibilities:

• Supervise daily operations and coordinate office work activities and schedules 


• Ensure efficient and responsive patient workflow systems are in place within the office


• Ensure office space, supplies, equipment and assistance are provided and maintained appropriately for medical staff and patient care


• Ensure compliance with departmental and organization policies and procedures, participate on internal committees as required


• Works with the interdisciplinary care team to ensure care continuity


• Provide office based and telephonic patient counseling/advice and education


• Provide direct patient care

Required Qualifications:

• High School Diploma or GED


• 2 or more years of experience in a medical office setting


• 2 or more years of experience supervising employees in a medical office setting


• Experience working with Electronic Health Records and practice management systems


• Current BLS & CPR certification

Preferred Qualifications:

• Experience with Care Delivery Redesign


• Lean Concepts/Six Sigma experience


• Bachelor's degree

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

 

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: MA, Med Asst, Medical Assistant (BO & FO), Back Office, Front Office, Ladera Ranch, CA, California