Customer Service Representative

-Answer incoming calls from customers who are inquiring about their energy bill
-Assist customers with questions about their account and rates they are being billed for their energy needs
-Educate new customers who are interested in enrolling about company services and the benefits of those features
-Update contact information including addresses, billing information, etc
-Toggle between multiple computer screens which contain information about customer account information, energy rate information, utility information, and billing information
-Retain customers who are trying to cancel services by offering promotions or rebates
-Update new customer information in the company database system

Must have at least one year of recent call center experience.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.