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Hours Full-time, Part-time
Location Saint Paul, MN
Saint Paul, Minnesota

About this job

Currently seeking candidates for a Banking Call Center openings in St. Paul, MN.

Job Description:

-Handle 60-100 inbound phone calls while navigating between several computer screens

-Field customer questions regarding billing, transfering funds, navigating through their online account, payable errors, etc.

-Provide world class customer service for every customer with number one focus on quality care

-Performance measured by quality of calls, call handle time, adherence, attendance, professionalism

-Some openings require sales skills and offering products and promotions the customer is eligible for - the customer profile will prompt you on what products/services they are eligible for

Qualifications:

-Goal driven individuals with 6+ months of excellent customer service experience

-Teachable

-Available to work at least 1-2 days on the weekend (many different schedules available)

-Ability to ackowledge others' emotions over the phone

-Leadership skills

-Retail Sales Associates, Baristas, Customer Service Representatives, any experience providing excellent customer service

THESE POSITIONS ARE STARTING IN MARCH! Please email me your resume if you are interested in and qualified for these positions. Thank you!

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.