CSR/Sales/Admin - Great Benefits!!!

Customer Service Representative (CSR) Personal Lines and Group Health



CSR – Customer Service Representative – Insurance – Sales – Account Retention – Account Support



Job Purpose:

The CSR assists in the production of new accounts and the retention of existing accounts by providing prompt, efficient, high-quality service to designated accounts in support of operational activities. Interact with customers to provide information in response to inquiries about insurance products and services and to handle and resolve complaints. Sells additional policies to clients based on their insurance packages and interests.



CSR – Customer Service Representative – Insurance – Sales – Account Retention – Account Support



Essential Job Functions:

Confer with customers by telephone or in person to provide information about insurance products or services, take or enter orders, cancel accounts, and obtain details of complaints.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Review insurance policy terms to determine whether a particular loss is covered by insurance and determine charges.

Conducts periodic service calls for designated accounts, and actively seeks referrals from current client base.

Performs special projects at the request of designated clients after being approved by CSR Manager.

Maintains a concern for timeliness and completeness when interacting with customers, agency and company personnel to minimize potential for errors & omissions claims.

Sells additional policies to clients based on their insurance packages and interests.

CSR – Customer Service Representative – Insurance – Sales – Account Retention – Account Support



Essential Skills & Abilities:

Able to operate independently.

Shows the desire to sell insurance.

Have excellent verbal and written communication skills.

• Be detail-oriented and show excellent organizational skills.
• Demonstrate effective and persuasive presentation skills and has a strong desire to sell insurance products.
• Have the ability to use research and critical thinking as applied to insurance policies.
• Able to travel as required.

CSR – Customer Service Representative – Insurance – Sales – Account Retention – Account Support

Education & Experience:

The minimum educational requirements for this position is a Bachelor's Degree in Finance, Insurance, or Sales (or closely related business field), or an equivalency of two years of experience in sales and have obtained all licenses required by the State Department of Insurance.



All candidates must be:

At least 18 years old and can provide proof of eligibility to work in the United States

Willing to submit to a pre-employment background check and/or drug screen





Benefits

At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer a comprehensive benefits package!

Benefits available include:

Medical Insurance

Dental Coverage

Competitive Salary

Company Overview

PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!



JOIN US!