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Customer Service Representative, Guest Relations
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 1275 West 2240 South West Valley City, Utah |
About this job
IHG (InterContinental Hotels Group) is the world's largest hotel company by number of rooms. Among our nine brands (InterContinental, Hualuxe, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Even Hotels, Staybridge Suites, and Candlewood Suites) we have over 4,600 hotels in over 100 countries. We were recently named one of the top 100 employers in the United States by Fortune Magazine. What's your passion? Whether you're into bowling, bird watching or ballet, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team. Our Salt Lake City office is currently seeking Customer Service Representatives to create great experiences with guests and hotels to support customer satisfaction and guest retention. This role maintains long term relations to build trust and confidence through all contact channels and protects and supports brand image by being responsive to customer inquiries.
Requirements include e-mail and Internet skills, along with other relevant system competencies, good time management, organization, and priority skills. Qualified applicants must have good verbal and written communications skills as well as the proven ability to create and establish effective working relationships to impact and influence team members, peers, and management. You must be able to assimilate data from various sources and the ability to recognize necessary action to take based on hotel feedback and other available data. In return, we'll give you a competitive financial and benefits package which includes medical insurance, dental insurance, vision insurance, disability and life insurance, tuition reimbursement, matching 401(k) plan, paid vacation and personal days, hotel room discounts, shift differentials, and much more. You will also get the opportunity to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer that is committed to diversity in our workforce. Minority / Female / Disabled / Veteran
Requirements include e-mail and Internet skills, along with other relevant system competencies, good time management, organization, and priority skills. Qualified applicants must have good verbal and written communications skills as well as the proven ability to create and establish effective working relationships to impact and influence team members, peers, and management. You must be able to assimilate data from various sources and the ability to recognize necessary action to take based on hotel feedback and other available data. In return, we'll give you a competitive financial and benefits package which includes medical insurance, dental insurance, vision insurance, disability and life insurance, tuition reimbursement, matching 401(k) plan, paid vacation and personal days, hotel room discounts, shift differentials, and much more. You will also get the opportunity to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer that is committed to diversity in our workforce. Minority / Female / Disabled / Veteran