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Senior Technical Writer - Waltham, MA
| Hours | Full-time, Part-time |
|---|---|
| Location | Waltham, MA Waltham, Massachusetts |
About this job
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company - where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.
This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make UnitedHealth Group
a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Join a leading health care information and technology
company that develops innovative solutions to transform health care data into
knowledge, supporting caregivers and their patients as well as employers,
payers, pharmaceutical companies, worker's compensation and auto liability
insurers, government agencies, and health care administrators.
Primary Responsibilities:
- Plan, coordinate, and execute projects
independently and under general direction to deliver accurate and timely user-oriented
content - Write, edit, and design technical content for a
variety of audiences and with an emphasis on reusable and modular content - Understand and use new and existing Web/online
publishing trends and methods, content management tools, style sheets (CSS),
and HTML - Employ various authoring, Web, and desktop
publishing software tools to produce finished documentation for a variety of
outputs and devices including mobile, online help, electronic publications, and
PDF - Contribute to the development and achievement of
organizational goals and objectives - Represent the team and the Optum organization on
project assignments and when working with clients - Participate in the design, development, and
recommendations for documentation presentation, distribution systems, and
existing processes
Requirements
- High
School Diploma/GED. - 5+ years of experience planning and producing
technical documentation with experience in online delivery and emerging content
management methods. - Ability to interact, collaborate, and write with
and for multiple teams across all levels of the organization including
development, product marketing, customer support, and training. - Ability to plan, schedule and communicate and execute content delivery.
- 2+ years of experience with Microsoft Word.
- Bachelor's Degree.
- Experience with software development
methodologies, particularly in agile development in a large-company environment. - Experience documenting complex healthcare,
financial, or other analytics software applications. - Knowledge of cascading style sheets (CSS) and
HTML and of their use in publishing and developing user-facing content.
Diversity creates a healthier atmosphere: All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or expression, marital
status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace.
Candidates are required to pass a drug test before beginning employment.