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in Mahwah, NJ

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About this job

Are you looking for a part-time career without having to sacrifice your nights or weekends Regus is committed to providing career paths that are as flexible as our workplace solutions and we're always looking for the best talent. Whether you're getting back into the workforce, looking for work-life balance, or just starting your career...we want to hear from you. Join Regus and you'll have an opportunity to work in a professional office environment while being exposed to a variety of different industries. You'll learn customer service, sales, operations, marketing, accounting, collections and much, much, more.

The Customer Service Representative (CSR) ensures the customer experience is exceptional throughout the entire business center. The CSR plays a key role in delivering on the customer service expectations for our clients, prospects and vendors. The CSR acts as the first point of contact for all clients and visitors providing a professional and friendly service as well as delivering an exceptional first impression. The areas below will form the measurements of success in this role:
1. Customer satisfaction 2. Cost effectiveness/productivity 3. Sales revenue target 4. Efficiency and effectiveness of processes 5. Continuous improvement/best practice

Join us and we'll give you all the training and development you'll need to build a successful and rewarding career with a growing global company. Regus' part-time team members receive competitive pay with bonus opportunities and a great work/life balance - apply today!

We are looking for individuals who excel in the following areas:
* Ability to communicate effectively and professionally (written and oral)
* Solid organizational skills, including the ability to prioritize and multi task in a demanding environment
* Strong working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
* Strong Customer Service skills, including the ability to remain flexible and calm in high pressure or continually changing situations

About us:
Regus is leading a business revolution - with over 1 million clients and growing - we're building a brand new sector that's growing rapidly all over the world. Since 1989 we've been helping businesses of all sizes adapt to the changing needs of mobile working, global growth and the demand for flexible working - we make business happen.

Regus is an Equal Opportunity Employer and does not discriminate against applicants or employees due to veteran status, uniformed service member status, race, color, religion, sex, (including pregnancy), sexual orientation, national origin or ancestry, age (40 or older), disability, genetic information or any other federal, state, or local protected class.

Position requires bending, lifting, stooping, crouching, squatting, standing, sitting, walking, reaching, twisting, pushing, pulling, and moving items. Position requires the ability to move around the center and maneuver office equipment, furnishings, mail and parcel deliveries when necessary. Frequently positions self to maintain computers in center, including under the desks and in the server/telecommunications closet or office. Must be able to remain in a stationary position for long periods of time. Consistently operates a computer and other office productivity machinery in a proficient manner (i.e., a calculator, phone systems, copy machine, computer, printer etc.).