Asscociate Director Clinical Outreach - Portland, OR - Full-time / Part-time

 We push ourselves and each other to find smarter solutions. The result is a culture of performance that's driving the health care industry forward. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Join us. And start doing your life's best work.(sm)

The Associate Director Clinical Outreach Manager is responsible for developing and maintaining relationships with the external agencies that Optum Oregon will partner with to coordinate care related to Care Management Programs and services.

Primary Responsibilities:

• The Associate Director Clinical Outreach manager is our liaison with providers and referral agencies and also oversee our provider performance monitoring.


• Participates on QC/PI Committee (QC/PIC)


• Meet with providers, provider organizations, advocacy groups and other community organizations to explain the program's services and provide contact information


• Our Provider Outreach Manager's outreach will become one of the most valuable steps in the early identification of Members who need assistance


• Assist providers in using the web-enabled clinical record, referring Members for care coordination, or requesting additional support from the program


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  Coordinate and influence superior customer service delivery by developing and maintaining strong intercompany relationships



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  Maintain a high level of healthcare industry knowledge as well as customer's industry



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  Establish and maintain ''strong and appropriate' level relationships with FFS Provider network



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  Communication and ability to network with different organizations agencies


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  Reports to Executive Director

Required Qualifications:

• Licensed Clinician in the State of Oregon-MSW or RN


• Experience in public sector, such as Medicaid and Medicare


• Experience in marketing community service delivery, or advocacy


• Knowledge of Oregon healthcare, public health infrastructure and resources


• 5 years of experience handling complex and difficult accounts


• 5 years of experience working in partnership with providers; specialty offices; community and non-profit organizations


• 5 years of experience working in healthcare delivery system


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  Great presentation skills

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

Job Keywords: RN, Registered Nurse, Masters, Social Work, Portland, OR, Oregon