IT Business Analyst

The MENTOR Network is seeking a Business Systems Analyst. The Analyst will be eliciting, researching and analyzing business requirements for all of business and corporate units. Provide recommendations and options to the business on application design and business process improvements based on analysis. Prepare business cases, create technical specifications, prepare and execute test plans and support users conducting testing activities. Provide support to IT staff and users during the development and post deployment phase of projects.

ESSENTIAL JOB FUNCTIONS

• Act as a liaison between the project sponsors within the business unit and the Operations Systems group to facilitate the identification of process improvements, system requirements and design, and testing and implementation of large and/or complex technical projects, which often requires coordination of multiple functional areas.

• Analyze and provide recommendations on major projects and system enhancements to the decision makers.

• Facilitate critical interviews and workshops with project stakeholders.

• Analyze and define user requirements and translate them into system requirements to ensure understanding of the request by all project members.

• Document data requirements and conduct data analysis for integration and conversion efforts.

• Create business models to support requirements language.

• Collaborate with other IT disciplines to ensure continuity between requirements, design, and testing on or between project teams.

• Create and execute test and implementation plans and coordinate testing of system enhancements and projects with the user area.

• Create and provide technical training for deployed applications; assist with user training when needed.

• Participate in the creation of system procedures, guidelines and technical documentation of new systems.

• Maintain general level of business functional knowledge and current automated technologies.

• Bachelor’s degree in Business, Information Management, Computer Science or related field

• 3-5 years of experience with business process analysis and redesign, and/or business systems analysis.

• Strong communication skills, both verbal and written; ability to work effectively with multiple departments and stakeholders.

• Strong organizational skills and requirements planning and management skills.

Founded in 1980, The MENTOR Network is a national network of local human services providers offering an array of quality, community-based services to adults and children with intellectual and developmental disabilities, acquired brain injury and other catastrophic injuries and illnesses and to youth with emotional, behavioral and medically complex challenges as well as their families.

We have a great work environment and you’ll be surrounded with a strong and supportive team of peers, leaders and colleagues. With ~28,000 employees serving ~25,000 consumers in 36 states, you'll have career opportunities from coast to coast. When you join The MENTOR Network, you’ll make a difference every day and help to provide quality of life enhancing services to individuals across the country.

Our organization is driven by the power of relationships. As an organization of people serving people, positive and productive relationships are vital to the work we do. Come join our team of dedicated and caring professionals. Apply Today!

AAE/EOE

AMERICAN WITH DISABILITY STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodations to be determined on a case by case basis.