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Fraud Investigator - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Newark, DE Newark, Delaware |
About this job
Fraud Analyst- Newark, DE
Shift- (3:30PM-11PM OR 4PM-12PM, 2nd shift)
Offering Unlimited Overtime/ incentives
Potential to go permanent after contract period
Responsible for reviewing individual fraud claims and recover funds via suspect liability, hold harmless, customer challenge and Visa and MasterCard regulations/chargebacks. The main objective of a Fraud Investigator is to minimize losses.
- Review new fraud claims and explore any potential recovery opportunities to minimize net losses.
- Perform recovery tasks in a timely manner to achieve the maximum possible results.
- Maintain daily and monthly performance standards, including those pertaining to Quality, Productivity and Recovery.
- Provide inbound phone coverage for Fraud Investigations and Fraud Detection calls.
- Review accounts for potential SAR filings and complete report within timely manner.
- Perform other work related duties as assigned.
Qualificaitons-
* 1-2 years of call center experience
* Fraud or banking backgroudn is a plus
*Must be able to work 2nd shift
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email . However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.