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Account Manager - Bilingual Required
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | SCOTTSDALE, AZ SCOTTSDALE, Arizona |
About this job
PrideStaff is a staffing company that has been helping job seekers find meaningful and fulfilling work in their desired field since 1978. We do this by remembering what is most important: YOU! We focus on your desires and the type of company and employment you want to grow in, rather than directing you to the company that is most convenient for us. YOU are our partner and we never forget that.
Associate Account Manager - BILINGUAL REQUIRED $35K to $40K - DOE
The Associate Account Manager will work on an assigned book of business and work with the Account Manager/Account Executive and team to advise them on their medical, dental, vision and ancillary benefit plans and programs, as well as assist them with Wellness initiatives. To fulfill this role, the Account Associate will:
Responsible for the day-to-day issue resolution for client questions and/or concerns.
Work with carriers/vendors on behalf of client/employee.
Intake and track employee calls from the employee benefit help line and log all calls using a client management system
Responsible for coordinating with the Account Manager/Account Executive on client issues as appropriate.
Coordinate new plan implementation process
Establish carrier/vendor relationships with appropriate contacts to assure smooth handling of all client administration (eligibility, claims, billing, plan administration, contracts, plans change, etc.)
Manage the Request for Proposal process including the compilation of market responses and work closely with the Account Manager/Account Executive to ensure deadlines are met
Maintain all appropriate documentation for book of business
Responsible for maintaining internal client management system with all client information.
Must have excellent communication and presentation skills
Qualifications:
BA/BS Degree is preferred
Arizona State Life Accident & Health License is required within 6 months of hire
Ability to prioritize and handle multiple tasks in a demanding work environment
Ability to work independently and on a team
Proficient in Microsoft 2010 Word, Excel, PowerPoint, Project
Bi-Lingual in Spanish a plus
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