Senior Recovery Resolutions Representative - Philadelphia, PA or Cherry Hill, NJ

Energize your career with one of Healthcare's fastest growing companies.  

 

You dream of a great career with a great company – where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.  We live for the opportunity to make a difference and right now, we are living it up.

 

This opportunity is with one of our most exciting business areas: Optum –a growing part of our family of companies that make UnitedHealth Group a Fortune 17 leader.

 

Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

Are you looking to be on the forefront of reducing the cost of healthcare through cost containment and compliance? Do you consider yourself a critical thinker, problem solver, and process improver? Do you have the ability to analyze numbers and identify trends while being able to build lasting relationships? Do you want to work for one of the leading revolutionary healthcare companies that affect every aspect of the healthcare system?

 

Our claims operations are the focal point of handling information about services patients receive and the way those services get paid. It's complex, detailed work. It's also fast paced and challenging. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment.

 

The Senior Recovery Resolution Representative (Regional Account Manager) role handles information about patient services and how those services are paid by investigating and pursuing recoveries through contact with various parties. This role has 2 primary functions. First, you will be reviewing and analyzing contract rates on accounts at the hospital business office.  You will be required to use basic math in all of your daily activities. Regional Account Managers are responsible for communicating with management at all levels to follow-up on open AR, refund status and any assigned projects etc.  Your second area of focus is relationship building. This is a crucial function as field-based employees, residing onsite at our client's offices. Acclimating to their environment and learning about their primary goals and objectives is essential, and ensures a successful partnership. We offer the latest tools along with the most intensive training program in the industry and nearly limitless opportunities for advancement.