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Health Assistant - US Telecommute
| Hours | Full-time, Part-time |
|---|---|
| Location | Hartford, CT Hartford, Connecticut |
About this job
Energize your career with one of Healthcare's fastest growing
companies.
You dream of a great career with a great company - where you can
make an impact and help people. We dream of giving you the opportunity to
do just this. And with the incredible growth of our business, it's a
dream that definitely can come true. Already one of the world's leading
Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate
our Service Centers, improve our Service levels and help people lead healthier
lives. We live for the opportunity to make a difference and right now, we are
living it up.
This opportunity is with one of our most exciting business areas:
Optum - a growing part of our family of companies that make UnitedHealth Group
a Fortune 14 leader.
Optum helps nearly 60 million Americans live their lives to the
fullest by educating them about their symptoms, conditions, and treatments;
helping them to navigate the system, finance their Healthcare needs, and stay
on track with their Health goals. No other business touches so many lives in
such a positive way. And we do it all with every action focused on our shared
values of Integrity, Compassion, Relationships, Innovation, and Performance.
Primary Responsibilities:
- Take inbound calls from members and providers
- Make follow up calls to members and providers
- Perform voicemail retrieval
- Complete member charts
- Document all calls in a database
- Other duties as assigned
Requirements
- High School Diploma/GED.
- 2+ years of Customer Service experience.
- Must be able to create, edit, save and send documents utilizing Microsoft Word and Excel.
- Must be able to navigate a PC to open applications, send emails, and conduct data entry.
- Experience working within the Healthcare Industry.
- Professional experience in a Clerical or Administrative support related role.
- Working Knowledge of Medical Terminology to communicate with members and providers.
- Experience working in a Call Center environment.
Now part of Optum, Alere Health is building a future of opportunities. We provide leading edge products and services including condition and case management, wellbeing, and women's and children's health services for more than 200 health plans, 89 Fortune 500 employers, 29 states and 22 million people. Now, with our integration into Optum and the UnitedHealth Group organization, our growth and impact is multiplying every day.
If you bring a lot of passion and aspiration to your work, you'll fit in here and discover the opportunity to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Certain positions are subject to random drug testing.