Front Desk Clerk Spring/Summer 2015

Our Exciting Work Environment

Located next to Sequoia National Park, Kings Canyon Park is composed of two distinct areas – Grant Grove (home to the General Grant tree, also known as "the Nation's Christmas Tree") and Cedar Grove. Grant Grove visitors snap photos and marvel at the sheer size of the sequoia grove. Kings Canyon is also home to Redwood Canyon, the largest remaining grove of sequoia trees in the world.

Responsibilities

· Greet guest upon arrival.

· Perform guest check-ins and check-outs.

· Perform cash transactions associated with guest stays.

· Utilize point of sales system to perform transactions.

· Coordinate with Bell-Person for transfer of guest luggage to rooms.

· Assist guest with special needs.

· Answer guest questions regarding facility and surrounding area.

· Answer phones promptly and professionally.

· Follow proper radio procedures.

· Ensure all work areas are neat, clean and well organized.

· Balance assigned cash drawer and transactions before shift end.

· Follow all DNCPR Environmental GreenPath program, GuestPath service program, NPS, and Safety policies, procedures and regulations.

Qualifications

· 1-year prior experience in guest service capacity required.

· Minimum of 1-year cash handling experience utilizing a computerized point of sale system.

· Ability to stand during required shift.

· Ability to read, write and speak English for effective communication.

· Ability to multi task, stay organized and maintain guest service standards in a fast paced work environment.

Physical Requirements

· LIFTING: 20 lbs.

· STANDING: CONSTANT

· SITTING: RARELY

· REACH ABOVE SHOULDERS: FREQUENT

· BENDING: FREQUENT

· STOOPING: FREQUENT

· CARRYING: FREQUENT

· WALKING: FREQUENT

Conditions of Employment

All applicants may be subject to pre-employment background and/or drug testing.

Equal Employment Opportunity

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Why Work for Us

Take your career beyond the ordinary—to the extraordinary.

At awe-inspiring and action-packed locations around the world, we create memorable experiences for millions of guests each year. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth.

Share our vision, grow with us, pave your Path.

Are you ready to bring your career to life?

About Us

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world. Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries. Its portfolio includes high-profile venues ranging from sports stadiums, entertainment complexes, national parks, restaurants, airports, and some of the top regional casinos in the country. The company also owns a selection of award-winning destination resorts, as well as a series of premium restaurants and catering services that are leaders in the industry. Delaware North has annual revenue exceeding billion with 60,000 employee associates serving half a billion guests in the United States, Canada, the United Kingdom, Australia, New Zealand, and Asia.