Assistant Manager

An alternative to fast food, Zaxby’s offers fresh, prepared-at-order chicken fingers, wings, sandwiches and salads. Zaxby’s most popular items are its fresh, hand-breaded Chicken Fingerz and Jumbo Buffalo Wings, smothered in a choice of sauces with names like Wimpy, Tongue Torch, Nuclear and Insane. The menu also offers innovative Zappetizers — Tater Chips (home-style potato chips) and made-from-scratch Spicy Fried Mushrooms. Zaxby’s also features a variety of Party Platterz perfect for any family gathering or special occasion.

Zaxby’s also offers five salads, or Zalads: The House, The Blue, The Caesar, and The Chicken Salad Zalad. All of Zaxby’s Zalads offer more chicken, unique ingredients, such as French-fried onions, fresh veggies and juicy tomatoes and are larger than most salads offered elsewhere. Each is prepared with chicken, three kinds of lettuce, and shredded or crumbled cheese.

The quick casual restaurant, based in Athens, Ga.-based chain has boomed to more than 500 units in 13 Southeastern states (Alabama, Arkansas, Florida, Georgia, Indiana, Kentucky, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Texas and Virginia) and continues to grow.

Responsibilities

Here's what the job entails: The Assistant Manager reports directly to General Manager. Receives direction from District Manager and General Manager.-Assists in the Direct supervision of 2-4 shift managers and 15-50 employees.

• Increase sales by providing outstanding product and service.
• Work lunch, dinner and weekends, monitoring quality of food and service.
• Assist in providing Team Members and Shift Managers with the appropriate training.
• Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality.
• Supervise and motivate Team Members and Shift Managers.
• Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems
• Provide leadership by keeping things fun and encouraging enthusiasm and a positive mental attitude and commitment toward Company objectives.
• Create an Encore work environment.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.

Job Requirements

Education: High school diploma or equivalent Experience: Minimum 1 yr. experience managing people in a restaurant environment.

Office environment; work with computer and office equipment. Restaurant environment; work with advanced kitchen and front-of-house operational equipment.

We have a full-time opening for an Assistant Manager

Must be able to work various shifts per week with no limitations.

PRIMARY PURPOSE AND FUNCTION

To assist General Manager in achieving goals related to sales, costs, profits, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Use effective measures to control the cost of goods.
• Increase sales by providing a great product along with great customer service.
• Train on and enforce all ZLC requirements and guidlines
• Order and control inventory by forecasting and referring to past data.
• This position will directly supervise 15-50 employees.
• Ensure a clean, organized, restaurant prepared to delover quality food and encore service.
• Promote and reflet a positive work enviroment.
• Ensure all menu items are consistently prepared and served according to Zaxby's standards.
• Provide leadership by creating excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives.  Create an Encore Enviroment.
• Work lunch, dinner, and weekends monitoring quality of food and service.
• Keep neat, accurate records and current records providing historical data to plan for increased sales and profits.
• Maintian an attitude of flexability that allows performance above and beyond the parameters of this position.
• Are committed to restaurant and organizational goals.
• Have excellent Communication Skills.
• Operates with a high degree of Professionalism , Ethics, and Integrity.
• Leads by example with an intense focus on guest Satisfaction.
• Professionally handle and resolves conflicts.
• Foster teamwork by building effective teams.
• Directly impacts the financial success of the restaurant through leadership.

Knowledge and Skills

• Ability to demonstrate stron customer service skills
• Competent in MS Office Products, and efficient in email and internet applications.
• High accuracy in work, attention to detail.
• High school diploma or equivalency required.
• Reliable Transportation
• Age- must be at least 21 years of age
• Citizenship - Must provice proof of eligibility to work in the U.S.
• A minimum of 1 year experience managing people in a restaurant enviroment required.

Working Conditions

• Office enviroment: workwith computer and office equipment.
• Restaurant Enviroment: work with advanced kitche and Front of House operational equipment.