Outreach Representative

Duties Include but not limited to

• Interacting by phone with members.
• Making appointments, collecting information or conducting follow-up.
• Describing products and services, responding to questions, and obtaining customer information.
• Obtaining possible customer leads and conducting follow up on first point of contact.
• Entering data and maintaining database of existing customers or potential customers.
• Maintaining records of telephonic communications, interactions, accounts, orders, and payments.

Skills and Specifications

• Technical expert in related computer applications such as Microsoft Word, Excel
• Ability to become technical experts in CRM, Premia, Crossroads.
• Great communication skills as well as ability to work with others in close manner.
• Good keyboard skills and impressive telephone etiquette.
• Able to maintain customer confidentiality.

Education and Qualifications

• Degree or high school diploma from an accredited institution
• Experience in call center activities.
• Bi-Lingual
• 1-3 years outbound customer service experience
• Comfortable making 150-200 calls on a daily basis

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.