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Clinical Administrative Coordinator - Phoenix, AZ
| Hours | Full-time, Part-time |
|---|---|
| Location | Phoenix, AZ Phoenix, Arizona |
About this job
Position Description:
Talk about meaningful work. Talk about an important role. Let's talk about your
next career move. Due to our expanding business, UnitedHealth Group is seeking
Clinical Administrative Coordinators who share our passion for helping others
live healthier lives. As one of the world's leading health care companies,
UnitedHealth Group is pursuing innovative new ways to operate our service
centers and improve on our ability to deliver high-quality care. As part of our
clinical support team, you will be a key component in customer satisfaction and
have a responsibility to make every contact informative, productive and
positive for our members and providers. You'll have the opportunity to do live
outreach, educating members about program benefits and services while also
helping to manage member cases. Bring your skills and talents to a role where
you'll have the opportunity to make an impact on a huge scale. Take this
opportunity and begin doing your life's best work. (sm)
Primary
Responsibilities:
- Responsible for Clinical
support to the Providers and also the RN staff. - You will be faxing,
emailing documents, and ordering medical charts - Follow up calls with providers
- You will be supporting and
working along with a Virtual team - Utilize negotiating skills in
resolving issues with various internal departments that impact the
"customer" experience. - Communicating both verbally and
in writing to regulatory agencies as well as other internal departments.
Requirements
Required Qualifications:
- High School Diploma/GED.
- Must be able to create, copy,
edit, send & save utilizing Word, Excel & Outlook. - 2+ years experience working in
a Clerical, Administrative support, or similar role. - Ability to type 40 wpm
accurately - 1+ year Telephonic Customer
Service experience.
Preferred
Qualifications:
- Managed Care experience.
- Call Center with high volume.
- Medicare and/or Medicaid.
- Experience in a Hospital,
Physician's Office, Medical / Clinical, or Health Insurance background. - Working knowledge of Medical
Terminology. - Experience with EMR (Electronic
Medical Records).
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.