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in El Paso, TX

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Hours Full-time
Location 12120 Rojas Drive
El Paso, Texas

About this job

Job Description

PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. Responsible for handling inbound sales calls including order process and up-selling to meet or exceed client's needs and expectations.
2. Responsible for maintaining services that customers are attempting to cancel through product knowledge and negotiation techniques.
3. Handle customer service related issues to meet the needs of the clients and their customers.
4. Provide accurate data entry of customer's information for processing of orders and literature requests.
5. Maintain performance in accordance with department guidelines to ensure the highest level of quality to our clients and their customers.
6. Responsible for meeting individual sales goals.
7. Perform assigned clerical duties to enhance departmental operations.

We have several immediate openings!!

Why our program is easier to sell...
*No cold calls, all calls are inbound with potential sales opportunities
*No telemarketing calls
*Great benefit packages including Medical and School Reimbursement (up to 75%)

Requirements:

* High School Diploma or GED
* Minimum of 6 months experience working in sales environment
* Previous PC experience and an ability to navigate through multiple systems and platforms.
* Demonstrated customer service skills
* Must demonstrate assertiveness, energizing, goal setting, commitment to task, persuasiveness, decision making & problem solving.
* Positive work history
* Data entry skills

Successful candidates will:

* Possess exceptional communication skills and a burning passion to help others.
* Provide superior customer service while using the art of persuasion to retain customers for our client.
* Skillfully overcome member objections and diffuse difficult customer service situations and upsell
* Provide appropriate expectations and deliver effective solutions which will increase the staying potential of the member.
* Adapt to change effectively; sustain high level performance in a fast paced environment and maintain a winning attitude at all times.

HGS is a drug free work environment. EOE AA M/F/D/V