Regional Quality Manager

Description

Quality Systems Manager
The Quality Systems Manager is responsible for ensuring regional quality practices are managed effectively and efficiently in compliance with applicable federal, state and local regulations, DPSG Quality Policy, QMS Standards and all Codes of Practice prescribed for DPSG.

SCOPE:
Manufacturing plants and RDC warehouses in the Dr Pepper Snapple Group Supply Chain.

Join the team at Dr Pepper Snapple Group and make a difference by pursuing everything that you do with the determination that sets us apart from our competitors. Driving for results leads to recognition and personal growth within the company, helping us to achieve our goal to “Be the Best Beverage Business in the Americas”. The success that comes from within each of us is recognized, and creates opportunities for your growth in the organization.

Position Responsibilities:
1 Manage Regional Quality KPI performance and contract commitments to deliver continuous improvement targets.

2 Manage the development and training in Quality capability for manufacturing site (s). This includes the facilitation and sharing of Quality knowledge, expertise and best practice between sites. The manager works closely with the site Quality Managers to develop and roll out appropriate regional processes, procedures and SOPs to support the improvement of Quality capability at the manufacturing sites.

3 Provide regional oversight and direction of corrective actions related to the reduction of consumer, customer complaints, and regulatory contacts. This includes leading a monthly review of consumer complaints with the site managers in their region.

4 Conduct supplier audits consistent with the DPSG Supplier Standard and manage the relationship with key suppliers for the DPSG manufacturing group.

5 Conduct and manage the execution of process audits of the DPSG manufacturing sites in their region. This includes the development and closing of corrective actions with the site Quality and Production Managers in a timely manner.

6 Provide technical support to the R&D group in the execution of SIR and profit improvement projects.

7 Provide technical support to assist the manufacturing sites resolve persistent quality or performance issues. Projects should be identified to improve existing processes.

8 Participate in the development of quality policy and standards for the advance of overall Quality practice.

9 Support manufacturing plants in implementing and maintaining the DPSG Quality Policy, Standards, Processes, and Codes of Practice.

PRE-REQUISITES:
1. Strong interpersonal, organizational, negotiation and written/oral communications skills, with the ability to influence decision-making processes.

2. Experience in managing, coaching and developing direct reports.

3. Proven leadership and team building skills

4. Ability to balance the product quality implications and the business needs when making decisions.

5. Ability to surface issues and conflicts and find ways to resolve these conflicts.

7. Proven track record in developing, implementing and managing systems such as ISO 9000, ISO 14000, ISRS or comparable systems.

KEY RELATIONSHIPS:
1. Manufacturing Plant Managers

2. DPSG Quality Systems VP

3. Other Quality Managers (DPSG)

4. Site Management team and employees.

5. Government Regulatory agencies; USDA, FDA, etc.

6. Quality Professional associations.

7. DPSG R&D.

8. DPSG Legal Counsel.

9. DPSG Business Partners: Sourcing, Customer Service, Consumer Affairs and HR.

10. DPSG Commercial and Distribution Partners

TotalRewards
We take great pride in offering our people benefits that are competitive. We appreciate hard work, innovative ideas and unending passion, which is why we provide a comprehensive set of benefits and options designed to fit the unique lifestyles of our employees from day one based on eligibility requirements.

Qualifications

Qualifications:
1. Bachelor’s Degree in Science or equivalent.
2. 5 -10 years experience in quality management at or for Consumer Food/Beverage manufacturing sites.
3. Must possess Advanced level computer skills, including proficiency in SPC tools, Excel, Word, and Power Point.

Dr Pepper Snapple Group, Inc. (NYSE: DPS) is one of North America’s leading refreshment beverage companies, manufacturing, bottling and distributing more than 50 brands of carbonated soft drinks, juices, teas, mixers, waters and other premium beverages.

With a brand heritage spanning more than 200 years, the DPS portfolio includes some of the most recognized beverages in the Americas. More than 75 percent of the company’s overall volume is from brands that are either #1 or #2 in their flavor categories. In addition to its flagship Dr Pepper and Snapple brands, the DPS portfolio includes 7UP, Mott’s, A&W, Sunkist soda, Hawaiian Punch, Canada Dry, Schweppes, RC Cola, Diet Rite, Squirt, Penafiel, Yoo-hoo, Rose’s, Clamato, Mr & Mrs T and other well-known consumer favorites.

Dr Pepper Snapple Group is an equal opportunity employer and affirmatively seeks diversity in its workforce. Dr Pepper Snapple Group recruits qualified applicants and advances in employment its employees without regard to race, religious creed, color, national origin, ancestry, physical or mental disability, marital status, sex, age, veteran status, sexual orientation, or any other category protected by law. EOE Minorities/Females/Protected Veterans/Disabled.