Territory Manager

Description

What Can You Expect with Apria!
Our careers offer an exciting mix of accountability, responsibility, and visibility. We employ great people who deliver best-in-class results that truly make a difference. We thrive on friendly competition and love working with people from a background involving sales, sport, competition, teamwork, customer service, and military service.
We have an entrepreneurial spirit, so you will be challenged every day to exemplify our vision through your innovation, dedication, and integrity. Our national reach offers you the chance to learn from and share your ideas with talented people all over the United States. Yet our people-centric culture encourages personal interaction and collaboration so you're always a valued, integral part of the team.

Are you up for some competition and a challenging career? Driven to succeed but in need of a path to drive on? It's all about your expertise. As an Apria Territory Manager, you must have excellent oral and written communication skills to interface with physicians, office staff, hospital administrators, case managers, discharge planners and department heads. All candidates must have a Bachelor's degree with a high degree of multi-tasking, an innate sense of urgency to promptly respond to and collaborate with their Apria team, an ability to see the big picture, and an aptitude to anticipate and embrace the many changes occurring in the healthcare industry.

It would be nice to have prior selling skills but Apria will provide training on specific industry selling skills, in-depth product knowledge and Medicare and commercial insurance procedures.

We encourage you to learn more about how a career at Apria may be the perfect match for your personal skills and goals. Then bring us your innovation, your fresh ideasyour desire to succeed.

About Apria
Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, non-invasive ventilation (NIV), sleep apnea treatment, and negative pressure wound therapy. Headquartered in Lake Forest, California, Apria owns and operates more than 400 locations throughout the United States and serves more than 1.2 million patients each year. Apria was the first such company to obtain voluntary accreditation from The Joint Commission and has been continuously accredited for more than 25 years. Additional company information can be found at http://www.apria.com/ .

Our company culture can be described as a "customer-first" approach while managing our business efficiently and recognizing that everyone in the company makes a difference.

Our Mission Statement
Improving the quality of life for our patients at home.

Summary

This position is responsible for selling all Apria products and services in the assigned sales territory. The Territory Manager works closely with branch staff, and the Customer Care Center to focus efforts on increasing sales. This position collects documents required for billing based on Apria policy. This position is also responsible for meeting both revenue and profitability goals for their assigned sales territory. The Territory Manager works with the Market Leader to develop and execute specific strategies to achieve these sales, customer satisfaction and profitability goals.

• Conducts daily sales calls to establish new and maintain ongoing business with referral sources in the medical community.
• Validates and develops territory call plans to qualify new and maintain existing accounts to grow the business.
• Enters call plan and logs calls along with the decisions and outcomes into the "Sales Management System" (SMS).
• Uses Apria reports and data such as target ratings to identify referral targets and helps in validating as well as updating of incorrect/old data.
• Partners with the Market Leader to review sales territory call plan to achieve strategic goals.
• Educates referral sources on the use and application of Apria products and services.
• Partners with branch management and staff as well as other functional areas within the company to drive sales growth.
• Maintains the highest level of customer satisfaction by resolving and following up on customer concerns.
• Communicates and explains Medicare guidelines around private insurance procedures, pricing information, and product information to referral sources.
• Maintains accurate records on prospective and active accounts ensuring information is sent to reimbursement offices for billing and collection.
• Ensures billing documentation is complete and accurate.
• Performs other related duties as directed by supervisor.

Qualifications

• A four year college degree is required.
• Must have experience in one of the following: military service, prior leadership in athletic, academic or voluntary service activities.
• Must be highly motivated, flexible, and service-oriented.
• Should have strong presentation and communication skills.
• Demonstrated ability to build and maintain solid working relationships with internal and external customers.
• Willingness to participate in ongoing training and development.
• Geographically located within the assigned territory.

Physical Demands:

The physical demands described here are representative of those that must be considered for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The position requires occasional sitting with constant standing, walking, and regularly kneeling, and stooping.
• The position requires the constant use of hands to write, use computers, and manipulate papers.
• The position requires constant talking and hearing.
• The position requires specific vision abilities to include close vision, peripheral vision, and the ability to adjust focus.
• The position requires occasional lifting and/or moving up to 25 pounds.

Apria Healthcare is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, genetic information, sexual orientation, transgender status, marital status, veteran status, or any other characteristic protected by federal, state, or local law ("protected classes"). This contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities. AA/EOE, M/F/Disability and Vet