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Scheduling Coordinator - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | San Diego, CA San Diego, California |
About this job
Description
Do you want an exciting and rewarding career working for a company that rewards great performance, treats you with respect, gives you the opportunity to advance, and offers great wages and benefits? WIS International is one of the largest inventory service providers in the world. We have 200 offices throughout the United States, Canada, Latin and South America, Europe and Asia. Presently WIS International is seeking a highly motivated Scheduling Coordinator to join our team.
Under general supervision of the Client Services Manager and the Scheduling Supervisor, the Scheduling Coordinator works to manage, schedule, and develop our national inventory schedule for major U.S. retailers. This customer service position interacts with all levels of management in the most professional manner possible. The Scheduling Coordinator functions in the company network, performing various clerical support activities to accurately respond to time-sensitive requests for the account management, sales, marketing, and field training functions.
JOB DUTIES:
· Act as a liaison between our corporate customers, Account Managers, and WIS Field Management to coordinate, finalize and communicate national inventory schedules.
· Respond to customer and field operations in a positive and timely manner.
· Respond to concerns, questions and complaints by maintaining direct and continuous contact with customers.
· Ensure that the Account Management database contains current, accurate and complete customer data by performing regular maintenance.
· Display the ability to effectively document and respond to all inquiries and concerns, by maintaining direct and continuous contact with the client and WIS personnel.
· Ensure that all client deadlines, service levels, and departmental guidelines are met at all times.
· Deliver superior internal and external client support to all management levels.
JOB REQUIREMENTS :
Education: Requires a high school diploma, preferably an associate's degree or equivalent in business administration or other related curriculum.
Experience: Requires a minimum of one to three years of related experience, preferably in a customer service position in an office environment, or a customer service/operations support capacity within a retail environment.
Skills: Must be very proficient in Excel and Outlook. Must be able to create and maintain excel spreadsheets. Must possess strong decision making skills, sound judgment and analytical skills. Be able to effectively organize and prioritize workload and deadlines. Must be able to multi-task and respond to all inquiries and deadlines in a timely manner. Must possess excellent verbal and written communication skills and the ability to be flexible in scheduling inventories around customer and field management needs and other scheduled activities.
WIS International offers a Total Value Package:
· Competitive Pay
· On-Site Fitness Center
· Employee Assistance Program
· Business Casual Attire Excellent Benefits
At WIS International we value our employees! Should your skill set and abilities match what we are looking for, you will receive an email directly from us with further information.
Due to the high volume of resumes received by WIS, we regret that we will be unable to respond to every inquiry personally. We will only contact those we wish to interview.
WIS International is proud to be a drug free work place. Applicants and employees may be required to submit to drug testing before and after being hired. Additionally, you may be required to submit consumer reports including but not limited to Criminal History and Motor Vehicle Reports.
EOE/AA
WIS is proud to be an EEO and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran’s status.
*This position is currently not open to outside staffing agencies*
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at WIS International. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. WIS International does not accept unsolicited resumes or applications form agencies. Please do not forward resumes to our jobs alias, WIS International employees or any other company location. WIS International is not responsible for any fees related to unsolicited resumes/applications.
Do you want an exciting and rewarding career working for a company that rewards great performance, treats you with respect, gives you the opportunity to advance, and offers great wages and benefits? WIS International is one of the largest inventory service providers in the world. We have 200 offices throughout the United States, Canada, Latin and South America, Europe and Asia. Presently WIS International is seeking a highly motivated Scheduling Coordinator to join our team.
Under general supervision of the Client Services Manager and the Scheduling Supervisor, the Scheduling Coordinator works to manage, schedule, and develop our national inventory schedule for major U.S. retailers. This customer service position interacts with all levels of management in the most professional manner possible. The Scheduling Coordinator functions in the company network, performing various clerical support activities to accurately respond to time-sensitive requests for the account management, sales, marketing, and field training functions.
JOB DUTIES:
· Act as a liaison between our corporate customers, Account Managers, and WIS Field Management to coordinate, finalize and communicate national inventory schedules.
· Respond to customer and field operations in a positive and timely manner.
· Respond to concerns, questions and complaints by maintaining direct and continuous contact with customers.
· Ensure that the Account Management database contains current, accurate and complete customer data by performing regular maintenance.
· Display the ability to effectively document and respond to all inquiries and concerns, by maintaining direct and continuous contact with the client and WIS personnel.
· Ensure that all client deadlines, service levels, and departmental guidelines are met at all times.
· Deliver superior internal and external client support to all management levels.
JOB REQUIREMENTS :
Education: Requires a high school diploma, preferably an associate's degree or equivalent in business administration or other related curriculum.
Experience: Requires a minimum of one to three years of related experience, preferably in a customer service position in an office environment, or a customer service/operations support capacity within a retail environment.
Skills: Must be very proficient in Excel and Outlook. Must be able to create and maintain excel spreadsheets. Must possess strong decision making skills, sound judgment and analytical skills. Be able to effectively organize and prioritize workload and deadlines. Must be able to multi-task and respond to all inquiries and deadlines in a timely manner. Must possess excellent verbal and written communication skills and the ability to be flexible in scheduling inventories around customer and field management needs and other scheduled activities.
WIS International offers a Total Value Package:
· Competitive Pay
· On-Site Fitness Center
· Employee Assistance Program
· Business Casual Attire Excellent Benefits
At WIS International we value our employees! Should your skill set and abilities match what we are looking for, you will receive an email directly from us with further information.
Due to the high volume of resumes received by WIS, we regret that we will be unable to respond to every inquiry personally. We will only contact those we wish to interview.
WIS International is proud to be a drug free work place. Applicants and employees may be required to submit to drug testing before and after being hired. Additionally, you may be required to submit consumer reports including but not limited to Criminal History and Motor Vehicle Reports.
EOE/AA
WIS is proud to be an EEO and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran’s status.
*This position is currently not open to outside staffing agencies*
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at WIS International. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. WIS International does not accept unsolicited resumes or applications form agencies. Please do not forward resumes to our jobs alias, WIS International employees or any other company location. WIS International is not responsible for any fees related to unsolicited resumes/applications.
- We are an Equal Opportunity Employer.
- Please view Equal Employment Opportunity Posters provided by OFCCP here .