Associate Enrollment Eligibility Representative - Eau Claire, WI - Full-time / Part-time

Position Description:

You want more challenge. You want more opportunity. You want more reasons to head in to work every day.  We want more people like you. UnitedHealth Group Customer Care Centers are home to a team that lives and breathes restless. We're still finding ways to outdo what we did yesterday. And that's what makes us one of the fastest growing businesses in the country and the world. Now it's time to discover how our continuous expansion can drive incredible growth in your career.

Associate Enrollment/ Eligibility Representatives are responsible for preparing, processing and maintaining new member or group enrollments.

Primary Responsibilities:

• Load new member or group data into the enrollment database and update the database with changes. 


• May work with various types of member correspondence. 


• Responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. 


• Responsible for inventory control of member and group transactions.


• Work on simple tasks using established procedures.


• Apply knowledge/skills to basic, repeated activities. 

Requirements:

• High School Diploma/GED


• 1+ years of experience in an office setting using the telephone and computer as the primary instruments to perform job duties


• Basic proficiency with Windows PC applications, which includes the ability to learn new computer system applications

Assets:

• Previous Enrollment/Eligibility experience


• Previous Healthcare insurance industry experience  


• Ability to multi-task, this includes the ability to understand multiple products and multiple levels of benefits within each product

 Physical Requirements and Work Environment:

• Frequent sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer


• Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 17 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.