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About this job

 

  • We have an opening for 3 part time Waiter/Waitress position.
  • Location: Worcester Polytechnic Institute, 100 Institute Road, Worcester, MA 01609.  Note: online applications accepted only.
  • Schedule: 9:00am to 3:00pm.  
  • Requirement: No experience required!

 

If you have a positive attitude and a love for learning, you may be interested in joining our team.

 

Chartwells Higher Education brings fresh ideas and innovative concepts to higher education foodservice. We have quickly established ourselves as the leading college and university foodservice partner in the industry, and were twice named the Fastest Growing Brand by Nations Restaurant News. While we reflect on a proud past, we keep a keen eye on what is yet to come, especially in the areas of culinary development and nutrition. We foster development in a setting where mobility, teamwork, and communication flourish.

 



Summary: Takes food and beverage orders and efficiently delivers items to dining room guests.

Essential Duties and Responsibilities:
  • Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
  • Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests.
  • Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens.
  • Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
  • Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff.
  • Collects tickets and follow proper cash-handling procedures.
  • Promotes a clean, safe and neat environment for guests.
  • Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
  • Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
  • Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
  • Works with staff of other departments to perform job duties during special events and functions.
  • Performs other duties as assigned.

 

About Compass Group: Achieving leadership in the foodservice industry
 

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

 

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

 


Req ID: 15105