Call Center Sales Representative- Vann York Auto
| Hours | Full-time, Part-time |
|---|---|
| Location | High Point, NC, USA High Point, North Carolina |
About this job
Company Description
Vann York Auto is now hiring extremely talented and professional Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department.
Job Description
Responsibilities:
• Inbound sales and service calls from new and existing customers to schedule appointments
• Outbound calls/emails to customers to increase sales and service appointments
• Proactively remind and confirm customers of scheduled appointments
• Reschedule missed appointments
• 80% follow up calls to existing customers 20% inbound
• Log all customer information
Skills/Requirements:
• Polished and professional appearance Must be extremely well spoken and naturally persuasive
• Confident personality
• Self-Starter-go getter
• Ability to adapt to phone scripts and techniques utilized
• Computer, Internet and Social Media savvy
• Ability to meet/exceed monthly goals
• Flexibility to work rotating Saturdays
• Ability to collaborate and interact well with team members
• Must understand what “putting the customer first†means
• Confident and professional phone manner
• Strong computer and Internet skills
• Collections, Customer Service, Retails Sales inside sales experience is a plus
• Self-starter, excellent follow-up Strong record of positive customer satisfaction results
Additional Information
This is a full time position that requires the flexibility to work rotating schedules to include rotating Saturdays.
Competitive Pay + bonus + benefits + paid training and more!
To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team at Proactive Dealer Solutions. Walk-ins or phone inquiries to the dealership will not be considered.