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in Inver Grove Heights, MN

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About this job

Position Structure

The Manager Trainee/Assistant Manager reports to the Store Manager. In the absence of the Store Manager, the following employees report to the Manager Trainee/Assistant Manager: Shift Manager and Store Associates. The personnel leader is the Director of Store Operations.

Another Manager Trainee/Assistant Manager or Shift Manager will fill in during an absence.

Position Objectives

To support the Store Manager in achieving the company’s growth objectives by maximizing sales and controlling expenses.

To fulfill his/her responsibilities in accordance with the company’s principles of leadership and organization, the ALDI Management System.

Position Responsibilities

The individual holding this position is accountable for the performance of his or her subordinates, and the completion of the position responsibilities listed below.

  • Communicates and models ALDI’s standards for customer service.
  • Assures compliance with the company’s customer service guidelines.
  • Assures appropriate resolution of customer concerns (operational or product).
  • Manages the appearance of the store in conjunction with the store priorities to present a desirable image of ALDI.
  • Assures that store cleanliness standards are maintained.
  • Assures proper stock level through appropriate product ordering.
  • Assures proper store signage.
  • Assures the quality and freshness of ALDI products.
  • Merchandises product to maximize visibility and sales.
  • Provides a safe environment for employees and customers by identifying and rectifying hazards, ensuring proper ergonomics and maintenance of store equipment.
  • Manages the training, development and performance of store personnel.
  • Trains, develops and evaluates store personnel to retain a motivated and professional workforce. Periodically evaluates work performance of subordinates or helps develop each subordinate to achieve their maximum potential.
  • Communicates and models the vision and values of the organization to create a work environment and sense of teamwork among employees.
  • Communicates job responsibilities and performance expectations to store personnel to assure desired results.
  • Assures compliance with established operating policies and procedures. Counsels employees to modify and change their behavior, and records such counselings in writing when deemed appropriate. Such written counselings may be used later as a basis for discipline.
  • Monitors employee performance and gives advice to subordinates when deemed appropriate; decides whether to report a counseling or criticism to the Store Manager; recommends more severe personnel actions to either a Store Manager or District Manager.
  • Communicates and assures compliance with the Store Employee Handbook.
  • Supports the Store Manager in the achievement of controllable expense goals.
  • Assists in the achievement of store productivity goals.
  • Coordinates job activities of subordinate personnel; decides the tasks that an employee will perform on a daily and/or extended basis, along with the timing and location of those tasks; in making these decisions, the Manager Trainee/Assistant Store Manager will consider a variety of factors, including but not limited to the skills and abilities of subordinates, anticipated long and short-term store volume and job tasks needing completion.
  • Modifies work schedules and staffing levels when deemed appropriate, in order to respond to changed circumstances; may call in additional staffing and/or approve overtime for subordinates in order to achieve store productivity goals.
  • Makes suggestions to Store Manager in areas that could impact productivity.
  • Assists in the achievement of store inventory goals.
  • Verifies the billing and retail accuracy of products received into the store and reacts appropriately to any discrepancies.
  • Completes and submits appropriate reporting to account for price changes and product receipt.
  • Informs the Store Manager of inventory loss due to inferior or damaged products.
  • Minimizes all perishable loss.
  • Participates in taking store inventory counts according to guidelines.
  • Assures adherence to cash policies and procedures to minimize cash loss.
  • Develops and implements action plans that will improve operating results.

Job Specifications

Education and Experience:

  • At least 18 years old. High school diploma or GED preferred.

Additional Requirements:

  • May be required to handle and sell alcoholic beverages, and meet any state and local requirements for handling and selling alcoholic beverages.

Knowledge, Skills and Abilities:

  • Ability to provide prompt and courteous customer service.
  • Skill of operating a cash register efficiently and accurately.
  • Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights.
  • Ability to operate equipment including electric and manual hand jacks, floor scrubber and cardboard baler.
  • Ability to perform general cleaning duties to maintain store standards for cleanliness.
  • Knowledge of and ability to interpret and/or apply ALDI store operating policies and procedures. OPS, Store Procedures Manual, 01 Job Descriptions, per: January 2014 Page 2/3
  • Skill of verbal and written communication.
  • Skill of performing basic administrative duties such as filing, filling out forms, counting and basic arithmetic equations.
  • Ability to follow instruction and give attention to detail.
  • Ability to work both independently and within a team environment, and to serve as an effective manager at all times.
  • Considerable knowledge of the supervisor’s role as the first-line manager of subordinates, and the ability to supervise store personnel by guiding performance to assure the quality and completion of work assignments.
  • Ability to independently evaluate work performance, to motivate personnel, and to modify behavior and performance when deemed necessary.
  • Ability to understand and apply management principles concerning budgeting, personnel costs and overtime expenses in order to achieve the store’s profit goals.
  • Ability to develop rapport, trust and open communication that enhances the growth and job performance of store personnel.
  • Ability to organize, prioritize and complete activities to maximize the total time available.
  • Ability to establish and execute plans and goals.
  • Knowledge of and ability to utilize store computers and related software.