Cruise Travel Agent - Full-time / Part-time

We have a full-time/part-time opening for a Cruise Travel Agent.

Must be able to work various shifts per week.

Our client, a Travel Agency in Carmel, IN needs an experienced Cruise Travel Agent to join their growing team. During your assignment you will have access to benefits that can include medical, dental, vision, life, 401k, holiday pay, and earned vacation time. DUTIES: * Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises, cruise tours and other travel packages. * Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives. * Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. * Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. * Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions. * Any special projects as directed by the Supervisor or Manager of Reservations. * Additional duties as assigned. QUALIFICATIONS: * Must be detail oriented with excellent organizational skills * Previous sales or customer service experience required. Preferably in the travel or hospitality industry * Able to demonstrate sensitivity to other's needs; being understanding, helpful and flexible on the job. * Strong work ethic. Able to utilize discretion and maintain confidentiality at all times. Proven track record of handling multiple items with timely completions. * Work independently with minimal supervision. * Proficient in Microsoft Office Programs and ability to learn a new database quickly. JOB KEYWORDS: Travel Agent, Customer Service, Administrative Professional This is an Evaluation Hire Position and the salary is $15.00/hr - $17.00/hr depending on experience. For more information about this job and to apply, please visit our website www.expressindynorth.com or send your resume to jobs.fishersin@expresspros.com. Thank you!