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Medicare Sales Representative - Miami, FL - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Miami, FL Miami, Florida |
About this job
Join us for an exciting Cyber Hiring Event exclusive for Miami customer
service professionals!
Monday, April
20th 8:00 am - Thursday, April 23rd- Midnight
Learn how to get
started:
Apply today to be part of our next sales training class.
Leverage your sales experience into a sales career with
UnitedHealth Group. As a Medicare Sales
Representative, you'll answer incoming calls from people interested in
purchasing Medicare insurance supplements (no cold calling). You'll solicit
basic information, answer questions and provide options while serving as a
consultant to help the callers select the right plan for their situation and
budget. Don't wait to join us! There's
never been a better time than now to start doing your life's best work. SM
This position is full-time (40 hours/week) with our site
Hours of Operation from 9:00 am to 9:00 pm Monday - Friday. We do require our
employees to be flexible enough to work any shift, any day of the week during
those hours. Medicare Sales Representatives receive a competitive base salary
and are eligible to receive bonuses based on sales performance. Our training
classes not only prepare you for your role and ensure that you have the tools
and resources that you need to be successful, but we will pay for and provide
support for you to obtain the required state insurance licenses you need to
have.
Primary Responsibilities
- Answer incoming phone calls from prospective members and
identify the type of assistance and information the customer needs with the
goal to convert the caller to a qualified lead and ultimately sale - Ask appropriate questions and listen actively to identify
specific questions or issues while documenting required information in computer
systems - Using knowledge of the Medicare product portfolio to
accurately assess the distinct needs of different prospects, explain the
differences between various products, and assist the prospect member in
selecting a product that best meets their unique needs - May make outbound calls to prospective members to follow up
on questions or to current members to review current or new products and
services
- Assist the prospect in completion of the enrollment
application over the phone with complete, accurate and required information,
consistent with Medicare requirements and enrollment guidelines - Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria.
- Meet and maintain requirements for agent licensure,
appointments, and annual product certification
Requirements
Required Qualifications
- Minimum 6 months sales experience
- An education level of at least a high school diploma or GED
OR 10 years of equivalent working experience - Familiarity with computer and Windows PC applications, which
includes the ability to learn new and complex computer system applications - Demonstrated ability to listen skillfully, collect relevant
information, determine need and consult with caller to provide appropriate product to fit their
needs. - Flexibility to customize approach to meet all types of
caller communication styles and personalities - Ability to work regularly scheduled shifts within our hours
of operation including the training period, where lunches and breaks are
scheduled, with the flexibility to adjust daily schedule, and work over-time
and/or weekends, as needed - All new hires will be required to successfully complete the
Sales Training classes and demonstrate proficiency of the material - Must possess within 14 days all appropriate state insurance
licenses (can be completed during training classes)
There are several steps in our hiring process - it's a
thorough process because we want to ensure the best job and culture fit for you
and for us. In today's ultra-competitive job market, the importance of putting
your best foot forward is more important than ever. And you can start by
completing all required sections of your application. (i.e. profile, history,
certifications and application/job questions). Once you submit your resume,
you'll receive an email with next steps. This may include a link for an on-line pre-screening test that we ask you to complete as part of our
selection process. You may also be asked
to complete a digital video interview, but we will offer full instructions and
tips to help you. After you have completed all of these steps, you can check on
the status of your application at any time, but you will also be notified via
e-mail.
The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It's time to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Keywords: customer service representative, customer service, CSR, UnitedHealth Group, call center, UnitedHealthcare, health care, office, phone support, training class, inside sales, sales, Medicare
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