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Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Smithfield, NC
Smithfield, North Carolina

About this job


# Description



* Evaluate associate's performance and coach them on performance-related problems and on their general development. (N/A)
* Provide training to associates on a one-to-one basis on Guest service, Product knowledge, Merchandising, selling skills, safe merchandising techniques and use of equipment.
* Motivate associates, foster teamwork and champion change when it occurs.
* Cultivate and role model best selling and service practices. Actively engage guests at all times and ensure associates are doing the same.
* Drive sales though activities such as guest engagement, product demonstrations, and suggestion selling in order to maximize the value of each guest visit.
* Ensures proper merchandising and signage of all sales floor areas, at all times.
* Supervises unloading of all trucks and flow of merchandise to sales floor or storage as appropriate.
* Preserve Company assets by controlling shrink, labor costs & risk exposure
* Ensure proper opening and closing of location according to store scheduled hours, including store recover and activating/deactivating the location alarm (if applicable)
* Ensure all transactions are accounted for through the proper handling of all cash, receipts, and reports. Ensure that night deposit is made in a timely fashion.
* Ensure all fixtures are in good repair and are set properly per fixture plan.
* Act as a role model of appropriate loss prevention/risk management behavior and ensure associates are effectively trained in these areas.
* Execute all initiatives per Company SOP
* Other tasks and duties as assigned






* Champion/manage Change
* Self Development
* Demonstrate adaptability
Communication


* Foster open communication
* Build relationships
Drive for Results


* Drive execution
* Lead courageously
Focus on Guest


* Provide superior levels of guest engagement
Problem Solving


* Use Sound judgment
* Apply Technical/functional expertise
Talent Enhancement


* Coach & develop people
* Leverage individual and cultural diversity
Working Together:


* Inspire Trust
* Create a positive workplace environment
Required Qualifications:


* Exceptional leadership, communication & training skills
* Ability to handle/prioritize multiple projects
* Able to identify others' strengths & assign work accordingly
* Passion for Guest Service
* Product knowledge
* Results ownership
* Organization knowledge - know the business. Use technical/functional expertise.
* Commitment to delivering the promises we make in our Mission Statement


**Job Function:** Department Supervisor
**Primary Location:** USA-NC-Smithfield
**Schedule:** Flexible
**Brand:** Toys 'R' US
**Req ID:** 52988